I have built a form for a process. Each section needs to create a ticket in Jira separately. Is that possible. Also based on section answers can you hide sections?
I have created a scripted field based on the content of a text field. This is to show information as read-only on a transition screen. The field works and I can see it on the issue under Scripted F...
Hello, I am attempting to create an automation cloning tickets. There is one field that is a custom field on our tickets. Is there a way to carry that field over to the new ticket with the automatio...
We have created custom status on EPIcs and we would like to see all the epic in the roadmap that are in those custom status as well. Currently Epic only with TO DO , In Progress and Done statu...
I am in the process of setting up a new project. I have the workflow set up and I imported several issues. However, I forgot to add in my automations therefore now my subtasks are not sho...
I am trying to clone/link/share/duplicate an existing ticket from 1 kanban board to a new ticket on another kanban board. I want to be able to add comments/attachments/make changes to 1 ticket where ...
Currently any issue open is displayed on my sprint backlog, If an Epic is on the backlog, I would like the children of that epic to be hidden from my sprint backlog. How can I do that?
Hi, I am trying to add a new workflow to the Kanban Board. I can see the new workflow as active after mapping the issue types. After this i wanted to map the columns. After adding the columns ...
Getting below error while integrating Jira with Fairwind Insights tool. I have granted the permission for accessing Jira but still issue persist. Kindly assist! Invalid status code...
As a tester , during testing i found some issue so i have created the ticket but later on developer says its not bug then as a tester is it the correct to close the ticket or should reject ?
Hi, i have a checkbox custom field and i want to use it in condition to to make visible or not to the user a transition from one status to one other status. is it possible and how can i do it...
Hi, can you help me - I need to delete a board in my project and I don't know how. Regards, Marcin
I have two version naming conventions that include text one is (main) and other is (react) I want to create an automation that assigns all issues with a certain status to a fix version when I create...
I am trying to import pre-conditions with tests linked through test case importer in Xray. But When maping the fields , I am unable to find Issue Type fields. Can you please let me know why this is...
I have a JQL query to get a list of features. How do I use this JQL to list the epics of these features ?
We recently had a security issue that appears to have impacted our Confluence and Jira application servers, not the SQL DB server though. Out of an abundance of caution we have isolated the applicati...
Hello everybody! I'm a newbie and would need some advice for Jira Service Management, in particular for the options to limit the project visibility in the portal to selected projects. I under...
Hi, I would like to transfer my products to another organization but I face the following warning. Please help me fix the issue, I need to do the transfer asap. Thanks, Mahdi
Just upgraded our Jira and noticed the following Bug, has anyone else seen it ? After an approval has been done on a ticket the workflow transition dropsdown does not work You have to refresh the b...
I invited my team members to the project and now I can't assign them any task, however I granted them will all necessary permissions, but with no result, could you please assist me? They are active ...
Hi Jira Community, We have a project to manage our compliance obligations which generates sub task tickets every month. These tickets can be assigned to one or multiple users in a user field called ...
For the past few weeks or so, any time I open or refresh a page in Jira, I have to keep closing the sidebar, because it is always open by default. It's quite annoying, how can I keep it tucked away b...
Our teammate cannot access jira board. We gave him a role of Administrator, but he gets this error: You cannot view this page This page is only available for jira software users. For the access to ...
Hi all, I'm Jira Server System Admin. Actually, I want to find to SM projects had not set SLA. Or I want to search all Service Desk issues, if Time To Resolution field is EMPTY. How can I do? Th...
I am trying to amend the names of some un-used custom fields and delete some others - do you know how I can do this?
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| January 13, 2025 12:44 PM PST |