Hi, We are using SSO to connect with Jira, once login to our application and switch to Jira, for a specific user, it is redirecting to ManageRapidViews.jspa and not landing on home page.  ...
Hi, sorry, it's me again. Jira and the other applications are running fine now but during the configuration of the users yesterday I ran into a small issue regarding the importing of domain users. W...
Good Day I have been at wits end since this last night... I have a mail account and Next Gen Mail handler setup that is not creating tasks, nor creating any logs. So I have Mailbox A setup for Proj...
Hi, We have a scripted field called "Aging" where we calculate the number of days between Today's date and Star date. Here we need to change the background color of ...
Hi Team, We have migrated issues from server to cloud but we are unable to log hours on the issue. If showing "issue not found" error. Regards, Pradeep KM
Hi I have a need to track month on month changes to a given custom field in JIRA. Is it possible, using Scriptrunner, to derive what that custom field value was at the start of the curr...
I don't have the option to create a new project in JIRA. I can only view existing ones.
Hi, in one of the projects in my company when we move tickets to some statuses I get the error: There are no issue types with compatible field configuration and/or workflow associations. The issu...
Hello Atlassian team, I (as admin) wanna delete users from JIRA, they quit our company. First I didn't found the delete button, I only found remove button. is it the same ? I remove user f...
Hello, I've tried to set up a new project via the project templates. For me as an administrator everything works fine. Now i want to give some users the permission to set up Marketing ...
Dear Comunity, we had a situation where our server was infected by malware and we lost it. We have a bakup of database and Application folder of Jira server. The restoration was successful unt...
i can't find the report section of the project side bar, is this because I'm using the free Ver?
I made some updates to the workflow and when I try to transition issue into another status, it give me this message. Can anyone help? Thanks.
Hi. Our Jira account is set up to create new issues from emails. When they are created by a new customer only the requestors email shows and no name. Is expected? Is there a way for Jira to scan the ...
I have been struggling on this issue for quite a long time, and still couldn't find a solution. We use Automated Log Work module to let user Start Timer when working on an issue. Usually all users ...
Hi team, I feel I may already know the answer to this, but i just want to make sure; currently, my whole squad use a Kanban board to track their issues for a project. Our test team came to me to ask...
On registering time spend on a task, we would like to allocate the effort to a GL account, in order to integrate this with our financial system which will then calculate the cost related to the hrs a...
Hi, The content on jira page on displayed correctly. However, when in edit mode of the jira page, the html tags were displayed in the page, making editing impossible.
Hi All, I want to search for all issues of type Requirement (a custom issue type that we created) that does not have at least one link (of any type) to an Issue of type Story or Task. Thanks. ...
considering existing scrum board we already have for our technical team where we track features, tasks, bugs, and technical debt, also in product team, We are planning to have every stage of our work...
I'd like to create a custome Release Note template on cloud edition. I found below document but I thought it's for server edition. https://developer.atlassian.com/server/jira/platform/creating-a-cu...
Hi there, when I try to change a user role I receive the following message: "We couldn't assign Site Administrator to <User>... You've reached the maximum number of users for one of y...
Hi - I'm sure there are any number of you out there who have had incorrect sprint reports when an issue had to be removed, because there is a bug where it's left entirely out of the sprint report, an...
Hi In July I managed to successfully import a CSV file with Creation and Resolution Dates. This now doesn't appear to be working and whatever dates I have they end up as 27 Dec 2020 ? Example ...
My issues are organized in a hierarchical way, let's say components comprise epics, epics comprise assets and I define tasks for each asset. Several tasks, each of them relating to a different asset ...
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| January 13, 2025 12:44 PM PST |