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Is there any timeframe when Markdown is supported in automation rules creatign sub-taks with bodies?
Hi everyone, I'm using automation rules to create subtasks with lots of textual description and regular fall back to the behaviour to simply using Markdown within those descriptions. That isn't supported yet, so Markdown is rendered as text 1:1 in the created subtask. Some sort of Jira Wiki markup is supported, but only…
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Which Data Center apps have no good Cloud replacement for you?
Hi everyone, I'm a developer building Forge apps for teams moving from Data Center to Cloud, and I'd like to understand where migrations hurt the most. If you've migrated or are planning to: Which Marketplace or in-house apps did you lose (or will lose) without a good Cloud replacement? What did you do instead: a…
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TimePlanner Worklogs not submitting and throwing an error
Is anyone else experiencing issues with submitting worklogs via TimePlanner? Some tasks work fine, but others refuse to submit and give me an error reading "Something went wrong. Please provide this error ID: [string of letters and numbers] to support." I can't seem to identify a link between the tasks that get this error.
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How to de-Activate a Sprint
I accidentally turned a future Sprint to Active. How can I return the Sprint to not started. Thank you
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QA Test Management Software which one do you recommend?
Selecting the best QA test management software can have a significant effect on the efficiency of teams when it comes to managing test cases, tracking execution, and maintaining quality across the development cycle. We've been using Tuskr for our testing workflows, and it's been a smooth experience thanks to its simple…
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Automation
Can you guys help me how to do this step by step process? Background The Last Comment custom field should always show the most recent comment on a work item. Right now, if someone deletes a comment, the field can keep showing text from a comment that no longer exists. Request Build an automation rule that runs when a…
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Has colored text been REMOVED from Jira, or am I doing something wrong?
Recently there the text-color tool has been missing from the Jira toolbar. Am I doing something wrong, or has Atlassian found another new way to cripple the software? I work on app strings. I need to be able to color the old strings red, and my suggested strings green.
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Account migration from Gsuite to Microsoft
Hi all, my company is scheduling to migrate mail accounts from Google Gsuite to Microsoft. Our Jira, Jira Service Desk and Confluence Cloud applications are connected to Google Gsuite and our users login with google. When Gsuite will be definitively abandoned what will happen to all users and ticket they have assigned and…
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Edit Resolution Field on a Closed Issue
Hello, I would like to edit the Resolution Field on a Closed issue. I've always been able to set up this through workflow transition : - All to Closed : set a workflow transition on Resolution Field & set the Value to Done - Closed to Closed : set a workflow transition on Resolution Field & set the Value to "Empty" I…
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What is the best test management tool for Jira?
I’m currently working as a QA Manager for a mid-sized SaaS company that develops project management and collaboration software. We use Jira for issue tracking and managing our development sprints, and now we’re looking for a dedicated test management tool that integrates well with Jira. I’ve done quite a bit of research on…
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Team field Inheritance from Parent to Child
Hi, all! I've noticed in work management space (and probably JSM and Software too) that when I: * Create a Task (parent ticket) and assign the Team field * Then, create a subtask (child) it inherits the value of the Team field from the parent I've checked to make sure there are no global automations setup. That there's not…
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Notifications: Please stop telling me what I've done.
Hello, Is there a way to stop Jira notifying me of updates I've just made? Scenario: I leave a comment on a work item Notification Bell: 1️⃣ Check notification: You've commented on a work item Cheers mate! I know there used to be a way to turn off self notifications but that seems to be a thing of the past. I can turn it…
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How do you keep task ownership clear when work moves between teams?
One thing I’ve noticed with Kanban workflows is that the board can look organized while it’s still unclear who actually owns the next step. This becomes more noticeable when work moves between teams or people. A card can be “In Progress” for days, but the real question is usually: who is responsible for getting it to the…
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How do you check a Jira Cloud migration issue by issue?
Hi all, I'm an integration consultant with 12+ years of data migration and integration work, and I'm considering building a small Forge app for Jira Cloud. Before I write any code, I want to check it solves a real problem. The idea: after a Data Center to Cloud migration, you give the app an export from the source site. It…
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Done issues missing from plans despite resolution set and exclusion extended
Stories moved to done aren't appearing in our plans view, we've set Resolution to "Done" on affected issues, extended exclusion rules to 600 days, cleared all filters, and set the date range to a full year, but the issues still don't show after a fresh reload. could you check and give fix for the same.
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Issue type Epic doesn't appear in the kanban
I created an issue type Epic, I put the status "Backlog" and when I go on my kanban board, I don't see my issue. Why? Thanks
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Problème création sous-tâche
Problème en créant une sous tache alors que tous les champs du ticket sont déjà remplis: Impossible de créer la sous-tâche Responsable: Responsable est obligatoire.; Type d'offres: Type d'offres est obligatoire.; Renouvellement / Nouveau projet: Renouvellement / Nouveau projet est obligatoire.
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Jira Automation: Reporter is not getting updated after setting Assignee
Hi Atlassian Community, I have created a Jira Automation rule where I want to update the Reporter based on the Assignee of an issue. My automation flow is approximately: Trigger: Issue Created Check for errors / conditions Check the Assignee using an "Issue fields condition" Create/perform the required work item/action and…
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Can Jira make warning pop ups when a work item due date is after its parent due date?
I have an automation where work items inherit due date from parent work items when the parent work item due date is changed. How can I alert the user if they set a work item due date thats is later than parent work item's due date?
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Jira Portfolio capacity planning use case
I am currently working on a Jira Portfolio capacity planning use case. I would really appreciate insights or recommendations from jira/atlassian experts in the group. Problem Statement: We are looking to manage and report portfolio-level capacity in percentage(%) and/or hours(only planned, not actuals) on both an annual…
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Taking an issue from one space and aligning it to another
In our company managed software I have spaces created for each of our marketing teams, 4. I would like to adjust and permanently relocate 1 work item/issue to another space. Don't want the historical context to disappear but need it to show under another space/team, their board, workflow, etc. Is it as simple as editing it…
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JQL Assistance - child issues of any epic in a particular planning increment
I am currently building a confluence page that displays % of work by parent item by pulling data from Jira. My current JQL is pulling all epics for a particular quarter and stories, tasks, spikes, defects tied to a group of sprints tallying up story points to show how we spend our time by parent item. After reviewing, I…
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Only show unread keeps turning itself off
This started happening yesterday. The "Only show unread" marker toggles itself off on every page load. It doesn't stay on any more and remember it like it used to. It's like this on every page load and even within the page, it doesn't remember any more.
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Filter Sync Timeout Issue with ScriptRunner Enhanced Search
I have the following ScriptRunner Enhanced Search which is creating a sync timeout error with the corresponding Jira filter. project = "MyProject” AND issueType = Epic AND status = "In Progress" and issueFunction not in epicsOf(Created >= startOfYear(-1) and issuetype in (Story, Task,Bug, Spike)) I'm also getting a Forge…
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I am getting this when I went to update my site.
Your Atlassian Cloud site is currently unavailable. Please check Atlassian Status for known problems. If there are no known problems and your page hasn't appeared again in 5-10 minutes then please contact our support team. I had been working in the site for weeks and then took a break to work on another jira board for a…