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Jira Cloud Free: storage still full after deleting attachments, Storage page shows "Something went w
Hi everyone, We're on Jira Cloud Free (cinewav-sj.atlassian.net) and hit the 2 GB storage limit. We deleted a large number of attachments more than 72 hours ago, but storage usage hasn't decreased and we still can't upload new files. When I open admin.atlassian.com → Apps → Sites → Storage, the page shows "Something went…
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Problème création sous-tâche
Problème en créant une sous tache alors que tous les champs du ticket sont déjà remplis: Impossible de créer la sous-tâche Responsable: Responsable est obligatoire.; Type d'offres: Type d'offres est obligatoire.; Renouvellement / Nouveau projet: Renouvellement / Nouveau projet est obligatoire.
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JIRA Access
Hello team , I’m on Integration Enablement team, I’m unable to comment/assign tickets to myself. Can anyone please guide me the process how to request and where to? Thank you.
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Can I start a new JIRA plan and if I like it override an existing one?
Hi there, I work at a company that use JIRA and we want to change to a fresh plan because we cannot change the administration access as the person has left the business. As such, we can't make the feature changes that we want (like introduce EPIC tickets for example). Our IT Services provider says they can't change the…
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Bidirectional Issue Syncing Across Projects
Looking for free, easy to use, and top recommended choice! Using server version!
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Autmated issue inheritting "Time Remaining" from Parent
Hello Community! I have a question/observation - one of my automations is creating a Child Issue of a different Type when the status of the Parent issue is set to a specific one (E.g. Ready in XXX). This new Child Issue is prefilled with specific details into standard/custom fields, and one of those fields is a translation…
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How do service-based businesses organize recurring operational tasks in Jira?
We're exploring Jira for managing recurring operational work in a service-based business rather than traditional software development projects. Some examples include: * Customer requests and follow-ups * Scheduling field teams * Equipment and vehicle management * Recurring maintenance tasks * Internal operational workflows…
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Jira Plan Basic view is not the same at all users
We've created a Plan, configured, saved the Basic view. Some of our colleaguse see this given view and some something else. What we've already checked: - project, issue permissions - Plan permissions - board, filter permissions I found that "Atlassian constantly changes things: some “Basic views” actually only appear for…
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Unable to access the team reports link
Unable to access the team reports link https://compnayname.atlassian.net/projects/EAST?selectedItem=com.atlassian.plugins.atlassian-connect-plugin:com.gebsun.atlassian.reports__report#!/?from=2021-07-09&period=days&projects=12915&timeZone=user&to=2021-07-16&wlFormat=hours
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how to implement flow metrics implementation and reporting in atlassian
how to implement flow metrics implementation and reporting in atlassian
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Different Original Estimate value on jira card vs OE in status great gadget
We are using Great Gadgets time in status to view the work item age of in progress work. We have some examples where the original estimate value of a card is 3 days. This has not been edited in anyway, set at 3 days and visible in the card and filter as 3d. However, the time in status gadget is showing 1d for original…
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Adapt Confluence template for release notes created via Jira?
Hi Community! Here is an easy question: When creating release notes in a Jira space you can choose to create them in Confluence (Documentation). This will open the Confluence editor with a default template. Is it possible to adapt this template? Currently I edit the page every time. But I'd rather adapt the template. If…
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Jira Data Center 11.3.3 – Roadmaps: one user cannot edit dates in a plan only from his own PC
One user cannot edit Target start / Target end in an Advanced Roadmaps plan. The fields are greyed out and the cursor shows a red "not allowed" circle. The user is in group "PM", which has the "Advanced Roadmaps user" permission and Edit access to the plan (Plan access: Restricted, group PM). Other users in the same group…
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Urgent: Request to reactivate deactivated Free subscription & recover data (goshtanarnata.atlassian.
Hello Atlassian Support Team, I am writing regarding the deactivation of my Jira Free subscription due to inactivity. I received a notification email around August 20 stating that my site/account was scheduled for deactivation due to inactivity. Unfortunately, I could not log in at that time, and my…
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Issue with "Automated Log Work Report Gadget" becoming unresponsive on Jira Cloud Dashboard
Hello Support Team, We are experiencing an issue where the "Automated Log Work Report Gadget" on our Jira Cloud Dashboard is unresponsive and failing to load/generate worklog reports. Best regards, Tolga
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How is Jira/Confluence data handled when using the Gamma MCP integration?
I’m trying to understand the data-handling implications of the new Atlassian × Gamma integration, particularly for organizations where Jira and Confluence contain confidential or regulated information. The integration is quite interesting from a productivity perspective — Gamma can use Jira and Confluence context to create…
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What is the best test management tool for Jira?
I’m currently working as a QA Manager for a mid-sized SaaS company that develops project management and collaboration software. We use Jira for issue tracking and managing our development sprints, and now we’re looking for a dedicated test management tool that integrates well with Jira. I’ve done quite a bit of research on…
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worklog per month time tracking
I am trying to pull a report where it shows all the time that was logged for a specific month. without having to be tied to an epic, or a sprint, or anything. Basically, Tom logged 4 hours to a work item in December and then logged 7 more hours in January. I want to be able to pull a report for January and see the 7 hours…
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Does original estimate aggregate from subtasks to parent story in team-managed projects?
Hi community, I'm working in a team-managed Jira Software project with time estimation enabled (original estimate in hours). Our current setup: * Stories in the backlog * Each story is broken into subtasks (Back / Front / QA) * Original estimate is set on each subtask in hours Expected behavior: The sum of subtask…
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Native Start/Stop Time Tracking Timer for Jira Cloud
Hi Atlassian team, I’m referring to this previous request: [Team-managed Project] [Time Tracking] - Add functionality for users to start and stop a live timer to track/log the time worked on an issue We are currently facing the same problem described in that issue. In Jira Server/Data Center, we used a plugin that allowed…
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Team Report fora do ar
Ao acessar o app do jira de Team Reports, com.gebsun.atlassian.reports.free/myworklogs-report-page, aparece erro ao recarregar a pagina, isso esta acontecendo com vocês?
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How to restore a jira ticket description from history (with tables in wiki markup)
Hello dear community, while it is great that we can see the history of the ticket description in the activities tab, it is of limited use if we cannot use this to restore text. In the history, tables are formatted using atlassian wiki markup. But the jira and confluence cloud editors no longer accept or auto-detect that…
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Fields value getting wiped out unexpectedly while updating issue via Edit screen. A bug in Jira DC?
We are running Jira Data Center v11.3.8. Users have been reporting a strange issue. The issue is while updating a custom field (for example, Field A) via Edit screen, other custom fields on the same screen (such as Field B, Field C, etc.) that already contained values are sometimes cleared after submitting the form, even…
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System fields // configuring system field's description
As I’m trying to put what I’m learning into practice, I’ve realized that this information doesn’t seem to be accurate. For example, when it comes to the Assignee field, I can’t configure a description for it.
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CSAT - How can I see that CSAT Questionnaires are being sent after a ticket is closed?
We have now got CSAT working but we cannot see which tickets it is being sent from without creating test tickets. Is there a way of reporting on this, so we can be sure that they are being sent (previously they stop sending without us knowing). Thanks - Stephen