Community resources
Community resources
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Jira Service Management
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https://jira.atlassian.com/browse/ECO-166 This would be good for everyone ! KR, Matt
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How can I create standardized templates and categories for different types of tasks to ensure consistency and structure in the backlog.
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I have a JSM project which has a custom short text field to capture the email address of the external users, they do not have jira accounts and I want to send notifications to those email address in ...
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Hi, Is there any way to pull information about the field marked in yellow. I want to create an automation with smart values to receive a response with a description of the sub-task whether the...
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Good afternoon, Our company is based in Germany, is there any way to make the payments in Euro? and also one more question, how can we be sure that the data is stored in Europe and not elsewhere? &...
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Hi, I have created a dynamic form in "ProForma" Forms for JSM DC. Since the Jira-native fields such as summary and description look a little bit nicer I would like to keep them. ...
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Hello Team, I would like to ask why I am unable to tag or share in a particular project.
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Hello Team, Good day, How can we create a New Custom Series in Reports in Jira cloud. A Custom series which can show Open Issues, Pending Issues etc Any quick suggestions will be more helpful. T...
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I am new to JIRA and am working on setting up forms and automations. I am looking to set an automation to send an email out if a specific answer is selected for a form field. For example: The form ...
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Is it possible to create tickets after the approval process in JSM ? We need a requirement of 2 approvers to approving for the ticket to be created and need to know any others ways for implementing ...
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Hi, I have a question: I am currently using the free plan of Jira Service Management, but I wanted to upgrade to the Premium or Enterprise plan because of all the cool features it seems to have. My q...
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Is it possible to add a hyperlink in the instruction field, and make the text larger,bold? also the hyperlink opens in a new tab of the browser
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Hi Team, We are using HR board in using Employee recruitment and having a doubt in rejected stage. For example if we are doing bulk hiring of 10 members and after those interview process, 4 candi...
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Visibility of affected services field at global level
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How to change the email notification text for a team?
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Hello Team, We have 20 regions and we want to manage Service Request, Incident and Change in JIRA Service Management. Our expectation - We will manage each region tickets by their own Service desk ...
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Hi there, We are a Solution partner as well as a Marketplace Partner. That means we receive questions, service and feature requests, as well as incident reports and manage them in JSM. ...
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Hi there, I want to have some region based SLAs in place. I have customers in groups per their region. I would like to somehow check if the reporter is in a group then that is the SLA th...
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Dears , Iam using Jira datacenter and I need to limit the access for the users to only one active session and also to configure time out for the sessions BR,
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I am attempting to remove a test confluence account created on my Jira website. It appears as a second profile picture when selecting the stack of cubes in the top left of the screen. I am the owner ...
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Hi, As I want to allow customers to browse objects in my portal I turned on the Assets option "Object Schema Users permissions for Jira Service Management Customers" but it still shows blank fields ...
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I have used the following steps to configure discovery agent on windows computers so i can deploy to many computers # Step 1: Download and extract the Discovery Agent # Step 2: Install the Discover...
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Team, I want to add approval status in the workflow, followed by proper approval process, adding approvers, auto changing the status to approved/declined basis what is selected by the approv...
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Worked on people with disabilities and the elder and if there are organization that support these pe
Worked on people with disabilities and the elder and if there are organization that support these people put us touch
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Is there a way to stop the customer satisfaction survey from being sent out on a ticket marked as done. I mean on a normal ticket marked as done its fine but we want the ability to have a 2nd button ...
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| yesterday | ||
| September 9, 2025 11:40 AM PDT | ||
| July 29, 2025 5:22 PM PDT | ||
| July 29, 2025 10:24 AM PDT | ||
| July 24, 2025 12:26 PM PDT |