Can I add somewhare translation to change word Żądanie in polish to Zgłoszenie. I want to change it everywhere. For example in portal:
Hello, i have some problems to setup the connection for incoming mails over o365. They need the OAuth2.0 connection which i have already setted up but it didn't works and i have no error page. Plea...
Hey everyone, I've been going through a couple of community posts and JAC tickets (e.g. https://jira.atlassian.com/browse/JSDSERVER-1733) but as these are quite old I'm seeing if there is any ...
Hi, Create Screen: How I can restrict drop down of assignee users. I only want assignee users in dropdown list from the selected group only from Assignment group field. Please see the attachm...
Hi There Looking for a way to move a ticket from one Project/Queue to another Project/Queue I have been searching for it in here, but apparently, I have been searching for the wrong thing. ...
Hi, A different user from <https://community.atlassian.com/t5/Jira-Service-Management/An-email-from-an-external-Customer-did-not-create-a-JIRA-ticket/qaq-p/2200671?utm_source=atlcomm&ut...
In our service management project, we have a request name (Purchase Order), which has been assigned to form. so when a condition is triggered in another project, the automation will create a Purchase...
Hey there, Per the subject, speaking with a small team of people who want to use Jira (40 people) and they want to start track assets and such but they have nothing in place now. Would it be a good...
Hi, I'm looking into Asset and configuration management available in JSM Premium version. I noticed that only JSM agents can view Assets option in toolbar. Is there an option to...
Hi there, I am using this in the body of a send email in automation <html> <table border="1"> <tr> <th align = "left">Key</th> <th align = "left">Nam...
Hello, I am looking for a way to get alerts sent to me when a time estimate is updated AFTER it has already been originally estimated. So I dont want an alert on the original estimate, ...
Hi there, I am trying to do a lookupObjects for two particular ObjectTypes only out of a group of about 10. I was tying this ObjectType In("Technical Approver Group","Support Group") AND "Updated"...
Hi, I have a simple Service request with approvals request and I need the approver to fill out a text field (with info only they would know) when approving the request. I cannot figure out how...
Hello, I have a workflow that 'branches' based on a custom field called "Approval Level". I would like to use the approval step on a status that could go to 2 different statuses based on the A...
Hello Team, We are looking for an option to use a ITSM tool for our projects and since we are already using jira cloud, I am exploring the option of JSM. I have found that JSM...
El registro de tiempo no funciona, este cambio de nombre y no es posible registrar el trabajo realizado, pensamos que era porque usamos el complemento de tempo en su versión de prueba y no lo desinst...
Hi, Can some one will help me out what is Automation in Jira. where we can use this kind of functionality. Please provide me real time how we are going to use. Thanks,
Hello, I am unable to select certain request types for email replies in this project. Several of the default request types and a select few of the project's custom request types are listed. Som...
Hi, I am trying to delete an existing Test Cycle. But it is throwing error. How to resolve this issue. Kindly assist. Thanks Baskar
Can someone walk me through the process on how Jira Service Management and Trello can be used together in a more effective way. Right now I have it set up when someone submits a ticket, ...
Hello Community, Is this achievable in easyBI? 1. Number of tickets to traversed to a particular status at least once over a period of time: In a workflow, if the starting status is 'Open' and one ...
On Jira Cloud / JSM, currently for a particular Service Mgmt project we change the visibility of all comments to "Share with customer" for transparency. This is done via this rule:  ...
First of all I wanted to ask if it's possible to show insight information to JSM ticket like reporters owned laptops etc without having that reporter as asset object. If not , then how I can create ...
Hi all. I want to create a database of recruiting candidates. It all comes down to privacy. If, for example, I create an issue in the same project or another project with the name "CV - John Doe". ...
We have a requirement to create one user within each organization that can see and possibly update all other tickets within their own organization, all other users in that organization should only se...
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