Between July 31st and October 16th customer Jira Align sites can be accessed utilizing either the agilecraft.com or the jiraalign.com domain. Both domains will contain the same userbase and database but will have unique authentication cookies for access. This means that if a user was logged into the jiraalign.com domain (https://customer.jiraalign.com) and clicked an agilecraft.com domain (https://customer.agilecraft.com) link from an Excel sheet, notification email, or Jira weblink they would have to reauthenticate on the agilecraft.com domain to access the intended URL.
The following sections provide additional information on the changes to Jira weblinks and notification email links.
Jira Weblinks Changes:
Notification Email Work Item link Changes:
Tim KeyesAtlassian Team
Hello Jira Align customers! In order to better serve you on your journey with Jira Align, the Community team has worked with the Jira Align team to curate the content in this collection to better s...
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