Goal: I want JSM customers to be able to link JSM tickets in their regular work items, in other various spaces Problem: I am unable to give them this permission to any role outside of JSM agent or a...
In our org we are planning the email option in channels and service of an project for raising ticket in jira ,so we required to use our domain like jira@jetking.com instead of atlassian .net . s...
When we try to click on the table view it just keeps trying to load. but never moves any further.
On the iOS app I have it configured so I receive Critical Alerts for all Opsgenie alerts I receive. This works well for high priority alerts but is too noisy and disruptive for low pri alerts. How do...
It seems the "Work Item Created" trigger doesn't work for tickets that are created from an automation rule in Assets (only works if ticket is created within Jira or from email handler). For example,...
I am a new subscriber to the business AI plan and I am struggling with video quality. I have a good webcam, but when selecting video quality in the desktop app I am often only offered 480p or l...
A few weeks back, I noticed that Jira's Slack integration was updated to utilize a new preview panel, which includes a "Preview in Slack" option, that opens a sidebar with additional details about th...
Is it possible to transfer the project/workflow/settings from a project set up by another subscriber using Jira - which they are happy to share - without copying over the data as well?
Dear all, We are actually review a process for handling the best approach to manage different level of support when an incident is reported from Jira Service management Usually L1 support are Agent...
Hi Executing atlas-package on a app including jira-core results in a build failure. <dependency> <groupId>com.atlassian.jira</groupId> <artifactId>jira-api<...
Does Jira support the preview of the MS word document?
Hi guys, The Rovo SharePoint connector was stuck in the “Syncing” state for approximately 5 days, during which only one object was successfully indexed. To resolve the issue, I attempted to disconne...
I can't access the space and Jira link I previously created. I can't verify my SEN. Please help me resolve this. https://mmpproject.atlassian.net/wiki/spaces/MMP/overview https://guswn4439.atlass...
Dear Colleagues, Companies, and Recruiters, I am an Expert Certified Atlassian Professional with over 12 years of cross-industry experience in banking, finance, IT, and engineering, specia...
Things have been going well since your last JSM Challenge. Your idea to use Atlassian Jira Service Management for room bookings was a hit. The old, inefficient system using clipboard signups is...