¿Es posible obtener el valor anterior de un campo? Estoy tratando de hacer un automatismo para que sólo actúe en caso de que el valor anterior se uno en concreto pero no logro dar con un "Smart Valu...
I am looking to find where I can see the leftover storage on each of the apps. Currently testing the free plan and it is stated there is 2gb storage. I was unable to find it using the follow...
Hi, Dose anyone know the following about the Activity › History tab in Jira Service Management Assets (Cloud): Coverage: Does the log capture all object-level changes—manual edits in the UI, automa...
My client project uses JSM for managing incidents / changes etc. And as part of streamlining the process, we would like to implement KANBAN board for workflow control & further a governance in pl...
I want to delete my account as admin and want to give all permission to other user,including billing process.Please suugest me how can i do that ?
We're migrating our Atlassian Connect app to Forge. During testing on our production site ( company.atlassian.net ), we noticed that the Forge version prompts for a subscription, even for internal te...
Hi, there is a really dumb icon bar in the middle bottom of the interface. It blocks some of my boards. It is really giving me the ick. How do I turn it off?
Does anyone have any recommendations for a proofing add-on from atlassian ? We are trying to replace an existing tool which was used for proofing and looking for Atlassian add-on as a solution . We f...
Hi Everyone, Got a case here, where...i'm stuck. Here is the point Originally, we had 3 SLA running (Assign , Total time , Agent time) Something quite basic, but enough for a few. Soon, i'll hav...
Using the free version so this may not be an option, but is it possible to have checklists I have added to a card, visible on the "front" of the card - so I can the checklist in board view, rather th...
Customers fill in a form on JSA. I then reply through JSA (using "Reply to customer") based on what they enter on the form. The customer receives an email with what I write. All fine. However, ...
Since Atlassian Service Management allows a service desk to have up to 10 email addresses be configured to route emails from into the service desk, is there a way to see on a newly created ticket to ...
I have just finished my quarterly BAS and wanted to set up a card repeater for future QTRS, however it does not seem to allow me to set a new start date where I need it (30 september). What am I miss...
This automation in JSM creating the object in Assets. I need to get the key for the created asset and update the JSM ticket with that key. Read I should be able to use createdObjects or c...
Hi everyone! I’m working with JMWE (Jira Misc Workflow Extensions) to implement conditions, validators, and post-functions across multiple workflows. While the use cases are clear, I’ve found...