Need help to regain access to my Bitbucket workspace

[Alistair Willock]

I'm getting the "We couldn't log you in" error message when attempting to access my Bitbucket workspace. I suspect that my Bitbucket account has been marked as inactive, as deactivating browser extensions, trying different browsers (Chrome, Firefox) and trying incognito browsing didn't help.

If this is the case, can you reactivate my account please? The workspace name would be "kuraegomon".

[Mark C]

Hi @Alistair Willock

Welcome to the community.

It seems that your Bitbucket Cloud account is marked as a "Dormant" account due to not logging in to Bitbucket.org for a long period of time.

For that, I went ahead and reactivated your account.

You should now be able to log in again.

Regards,
Mark C