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Cannot access ECOHELP ticket and app rejected due to timeout

Djordje Stojanovic
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December 12, 2025

Hi, 

I have submitted an app for review, but after several emails and requesting to get access to the system, replying to tickets emails (hoping it leaves a comment describing my issue), my app has finally been rejected due to timeout, and I have option to resubmit it. However, my issue is that I will likely not be able to access the ECOHELP ticket again, and will not be able to answer the questions related to the app development...

I tried the developer support - no access. What do I do?
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