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I have a few steps in my pipeline where I've enabled retries.  These steps are exhibiting flaky behavior and I need to see what is going on in the initial failure, and some of the non-final fail...

• Question
• bitbucket
• bitbucket-cloud
• cloud

I was setting up a shared workspace for the first time ever. New to service and no real instructions and somehow added a user. I can't contact you at all there is no submit button on your ticket page...

• Question
• cloud
• trello
• trello-cloud

Hi all, I've been using Trello for a couple of years now...very helpful with writing charts for the other musicians in my group. However, recently I've been getting this error message and cannot ca...

• Question
• cloud
• trello
• trello-cloud

I'm trying to connect from vscode to a local instance, but I get the following error when I try to connect to bitbucket, in jira I can connect without any problem. Authentication error Error authen...

• Question
• bitbucket
• bitbucket-data-center
• data-center

Hi everyone,  I am trying to create an automation on my deal tracking board that flags deal cards without a next step.  The automation to add the label when the checklist "✅ Next Steps"&n...

• Question
• cloud
• trello
• trello-cloud

Hi CUG Members! Welcome to this week’s edition of Weekly Wonder! As your Company User Group (CUG) continues to grow and evolve, planning for scalability isn’t just a nice-to-have — it’s essential. ...

• Article

Do you know how to recover this repository? I just try to create a ticket but the contact page doesn't allow me to do that

• Question
• bitbucket
• bitbucket-cloud
• cloud

Howdy and thank you in advance! Question How can I leverage JIRA automation to automate the calculation I detail above and update the Actual Story Points field? Background My team leverage...

• Question
• automation
• calculated-field
• cloud
• jira
• jira-automation
• +1 more tag...

Hello! So am Lakshmi Manasi, a product manager on Backup and Restore. As a part of Enhanced Backup and Restore Open Beta, we have APIs also open to eligible customers. Please visit here for more deta...

• Discussion

Hello! So am Lakshmi Manasi, a product manager on Backup and Restore. We have a new automated restore feature as a part of Enhanced Backup and Restore Open Beta. For more details, please click here. ...

• Article

Hi, I created a new Jira Cloud site: my existing Atlassian account, which is already an Org Admin  The site appears under my product settings, but: - I cannot access the admin settings of the ...

• Question
• cloud
• jira
• jira-cloud

The sidebar showed up in Jira - takes up too much screen space and doesn't give me what I need to effectively use it.  I would like the top menu back and side bar to go away.  I turned off ...

• Question
• cloud
• jira
• jira-cloud

Is there a way to add a custom sticker to an automation rule?

• Question
• cloud
• trello
• trello-cloud

Hello everyone, I’m Lakshmi Manasi Behl, Senior Product Manager for Atlassian’s Backup and Restore capabilities. Since we announced the new backup and restore experience last month, I’ve talked t...

• Discussion
• api
• automation
• backup
• confluence
• jira
• +3 more tags...

Hi! We're Asvini and Lakshmi Manasi, the product managers for Atlassian’s new Backup and Restore experience. As you may know, our new experience went into open beta for customers with at least one cl...

• Discussion
• automation
• backup
• confluence
• jira
• jira-product-discovery
• +4 more tags...

Hi everybody, in my workflow I'm setting properties to disable editing when the task is transitioned to done. They are: I'd like to re-enable editing from time to time as admin, so I tried Auto...

• Question
• cloud
• jira
• jira-cloud

Hello, I have created a manual automation however I am not able to set the request type. It is giving me an error message of  'Request type can't be edited here You will need to use the "Edit ...

• Question
• cloud
• jira-administration
• jira-automation
• jira-cloud
• jira-service-management
• +1 more tag...

Because of changes to Jira over the years, how we added customers to our service desk was done differently or incorrectly, resulting in customers who should have been portal only / email support bein...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Where have the board settings gone for managing quick filters? In the past I've been able to manage quick filters in my company managed project using board settings.  I've verified that I'm in ...

• Question
• cloud
• jira
• jira-cloud

Our projects are both company-managed. I have admin privileges in Project2 (P2), including automation privileges. I have read/write access in Project1 (P1). There is automation in P1 that automati...

• Question
• cloud
• cloud-automation
• jira
• jira-cloud

This might be a bug: 1) Create a new space 2) Create a new page with status = Rough draft and no content -> publish 3) Edit, change the status to In progress -> publish 4) Edit, add one c...

• Question
• cloud
• confluence-cloud

Ever since the UI update, I'm not able to share filters because of error "You can't share work item as your organization has signed up for HIPAA compliance"    Can someone please explain ...

• Question
• cloud
• jira
• jira-cloud

Hola! Estuvimos reunidos preparando el ambiente para el evento del 29 de Agosto 2025. Les comparto breve resumen. https://youtube.com/shorts/LaSrPat4cac    

• Article

I used to have trello before and recently went back I want to be able to have the activity log at the way down of my checklist rather than on the right side. Any ideas if this is possible to fix?

• Question
• cloud
• trello
• trello-cloud

Hi all, We're trying to set an automation: when linked Jira work ticket status is updated --> edit custom field in Idea with the work ticket "FixVersions" data (along with updating Idea status). ...

• Question
• jpd