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Introduction In Agile development, each sprint aims to deliver a specific set of tasks within a fixed time frame. However, issues jumping between sprints in Jira are a common problem, oft...

• Article

Hello, Two of my Trello boards have been deleted and I don't understand why. (Hackathon and Master Plan NomadEco33). Also, it is not possible to reopen them. Would you happen to have a solutio...

• Question
• trello

During import of CSV file, I try to create Custom filed: On Submit I get this dialog: and on  "Retry", it continue to this: But on import I get error: "Can not construct an Extern...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

some of the users account is not listed on account list in directory users view. We cannot manage them.    

• Question
• cloud
• jira
• jira-cloud

...isplays the dates for upcoming emails, events, and content publication. Here’s what it looks like when the template is used to generate a page (the Calendar isn’t visible in the template and only p...

• Article
• cloud
• confluence
• confluence-cloud

Hello, I have set up the customer portal at our company and when I now want to open a ticket via the Help Center, it says “IT Service Management” at the top of the breadcrumb. Is there any way to hi...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Collecting the right information from customers or team members through Jira Service Management can feel limiting. Native Forms (ProForma) work well for basic needs, but they can struggle when you ne...

• Article
• jira-forms
• jira-service-management
• proforma

Good day to all!  On our website, we use Refined as our support/helpdesk platform to manage customer inquiries. Recently, we’ve noticed an increasing number of support tickets being s...

• Question
• cloud
• forms
• jira-service-management
• jira-service-management-cloud
• refined

Hi everyone! 👋 I'm running into an issue with Confluence and wondering if anyone else has experienced something similar. When accessing a Confluence page as an anonymous user, attempting to export...

• Question
• cloud
• confluence
• confluence-cloud
• pdf-export

A m at leave returned had had her Trello account deactivated. How an this be reactivated? Thanks

• Question
• cloud
• trello
• trello%2ccloud
• trello-cloud

Hi, When I view the differences in the page history, formatted text always displays "Formatting was changed." This applies to every formatted text (e.g., italics). But these texts haven't been chan...

• Question
• cloud
• confluence
• confluence-cloud

When creating an issue/bug we have fields like 'Defect Category' and 'Functional Area' that have a list of dropdown items in which you can select the appropriate item. I'm trying to find out how to ...

• Question
• cloud
• jira
• jira-cloud
• jira-software%2ccloud

With my recent plans i can only have 3 whiteboards in editable mode, can someone guide how i can put old white boards to view only?

• Discussion

My use case: Looking to bulk edit all issues that have a linked issue type of “blocks” to “depends on”. Native Jira functionality does not allow for bulk editing the linkedissuetype field. Only thi...

• Question
• cloud
• jira
• jira-cloud

We are not using the new Intelligence feature. But the "Draft a reply" button interferes with our work. How do vi deactivate it?

• Question
• atlassian-intelligence
• cloud
• jira-service-management
• jira-service-management-cloud

I have csv file for import to Jira project, and I want to create custom field during import and map csv field to that custom field. how?

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hello, in Jira Software Cloud, I've added the Goals field under the card layout menu in the Board Settings to make it visible in the Backlog view (there are 3 additional fields that can be selected f...

• Question
• cloud
• jira
• jira-cloud

Hello, Each time I try to access any of the repositories from my BitBucket workspace on my iPhone, I receive a status issue. Last was "53e55bfb1922449faf74711fc1182ea2"  and I should access su...

• Question
• bitbucket
• bitbucket-cloud
• cloud

Hi There, I cannot see how to turn this off in my notifications settings. Also, could this function be applied to "Start date" as this would save me chasing up users that have gone passed this date....

• Question
• cloud
• jira
• jira-cloud

Hi all!   I'm trying to give access to JSM users as Contributors to a project but when i add them an error appears:   "For this user to have creator access to this project, it needs...

• Question
• access
• jpd
• not-working
• permissions

Hi there! I want to share a new use case with y'all!   Managing test planning in an industrial laboratory can be a complex task, especially when dealing with numerous assets and strict compl...

• Article
• asset-management
• assets
• jira

The’re two problems. Once the cards are created, I want to search for keywords in the content and the search engine only works on the title of the cards. Not searching in the content. It is highl...

• Question
• cloud
• trello
• trello-cloud

Happy Wednesday Everyone! I have been writing these weekly posts since December of 2021, with a couple of exceptions where I have missed a week here or there.  One question I have received man...

• Article
• community
• featured-groups
• welcome-wednesday

I was given the option to turn on the new UI for myself or everyone.  I enabled it for myself and now that I want to activate it for everyone, I can't find the option. Also, when when it be ena...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

  Dear community, I need to integrate Tosca with Xray for the following use cases: Trigger Tosca executions from Jira/Xray Import granular results from Tosca back into Jira/Xray ...

• Question
• cloud
• jira
• jira-cloud
• tosca
• xray