Agent not responding

[Manoj Prabhakar Battula]

I have created an agent named StoryXtron where i have used it for couple of days and recently it is not working showing as network error

[Nikola Perisic · Accepted solution]

Hello @Manoj Prabhakar Battula 

Everything else on your side is working? Have you tried incognito mode? Is this impacting only you or more users?

[Manoj Prabhakar Battula]

Apart from my agent everything thing else is working.
Yes I have tried in Incognito mode but its not working same error.
It is impacting for me.

[Uladzimir_Pauliukovich]

I have the same issue in different chats

[Dr Valeri Colon _Connect Centric_]

@Manoj Prabhakar Battula and @Uladzimir_Pauliukovich  When Rovo agents show a “network error,” it’s usually related to a temporary service disruption or backend timeout. Very long chat threads or large amounts of context can sometimes cause timeouts and show up as a “network error,” especially with custom Rovo agents. This also looks like a known intermittent issue rather than an agent configuration problem. If the issue continues, open an Atlassian support ticket with timestamps and the agent name so it can be traced server-side.