Hi all, I'm running into an issue pulling data from Assets and using smart value comparisons. Using the "Lookup Objects" action, I'm getting a record out of Assets. Then, I want to look at the valu...
I have a Kanban board grouped by EPIC but not all EPICS are appearing on Kanban board; however I can see all but one of them in the backlog view. Can you help?
Hi, I can connect to Jira via ADF's Jira Connector, but I can't pull any data - I get an error: "Error code # 9602 [Microsoft][JIRA] (62) API Connection Failed. Forbidden Request. HTTP Response co...
Goal: I would like a table to populate when a work type is created in the Description field along with a Info banner. The table will have COLUMN HEADERS not row headers. Current Automation...
Hello! I am designing a support platform to handle tickets submitted by the customer. Ideally, we want to have separate internal and external facing statuses displayed for a work item. A coworker ...
How can I create a form for my website that includes a textarea and an email field, allowing users to provide feedback? The feedback should be collected in Jira Discovery. This is very important! How...
Trello is not working on my network. My network is fine. Trello doesn't open. I have to use USA VPN and then trello opens
Under the Related Jira issues section in JSM Assets, it is filtered to "Unresolved" issues. It will not filter to "resolved" issues. I want this Related Jira Issues section to show all related issues...
At this year’s Team ‘25 we unveiled some pretty huge announcements, including impressive advances in AI. We thought we’d highlight what this means for Jira users — so keep reading to learn h...
I am wondering if anyone has come up with a process, when an Alert is created (not creation of an issue) to send a message to a Google Chat Space. Is there anything out there that could work ge...
Can you provided details and links for Jira training and certification? Looking to possible have a few of our employees trained and certified and would like a cost break down for training and c...
We used to be able to use "Create Issue from" message shortcut on a Rollbar notification in Slack, and the issue (Work Item) form used to pop up when the correct project selected, and the description...
I am working on a unique automation and one of the challenges I am currently trying to solve is the ability to include a confluence page link based upon the values in two custom fields. Let me star...
Does anyone know how to change the "new" card layout to a single column? This new version where the card is in a modal window with 2 columns and the activity/discussion is on the right is AWFUL. I'd ...
Hi, I was hoping to gain clarity as to whether JIRA has the feature to show all invited members of a project board in an active sprint, regardless of whether they have tickets in the sprint or not?
Hybrid and cross-domain teams today use a variety of best-in-class tools that are designed to make their work easier, automated and intuitive. For example, the popular issue and work managem...
We have been utilizing JSM for about a year now, and I would like to start a "how are we doing" survey to be distributed to our request participants using the Qualtrics platform, since this is where ...
I'm using this jira issue creation code and i'm trying to add multiple labels. This code keeps throwing an error. It's the label entry that is giving the problem. Highlighted below...
I just migrated from server to cloud and having an issue with one of my Cascade fields in JQL. I want to show all results where the Parent Option equals a specific value (i.e. Parent = CityView and C...
We just build a zabbix 7.2 server and want to have an alert in zabbix to be created in jira service management as an incident and to link an asset (hostname) to the incident. Next an alert nee...
I've been seeing this banner across my screen for the last couple of weeks: The new navigation is now available and will be automatically turned on in the coming weeks. Turn it on for ...
Total Count difference. have added image of the of the filter i created where i see difference in total under PASS & Failed. ex. Pass total seen in 538, but actual total is 544 when we su...
I am trying to edit the content of the e-mails on internal notifications. I can edit the content and feel of Customer Notifications but not seeing anything for Internal.
I got a new requirement for a customer service team that is moving to JSM... They are just entering tickets through the portal and so normally would only need JSM Customer permissions, however their ...
Hi, I have create a request ticket, creating a table. one goal is to be able to number the entries and autoranking if we change a number, without having to go through all the entries and re ra...
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