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Hi, we have Jira SM. Is there a way to auto-assign tickets to analysts based on weighting and to switch those individuals' queues off if they are on sick leave, etc.? It was something we could do wh...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Can Status Page audience members (for example, our company's customers), who are only subscribed to use the Status Page itself and seemingly do not have access to the "API info" section, use API call...

• Question
• cloud
• confluence
• confluence-cloud
• statuspage

I would like to add a field to count team members 

• Question
• jpd

I try to update the actor for an Automation Rule in Confluence to a Service Account. As this is not possible in the UI, I thought to use the Automation Rest API (The Automation REST API). To start ...

• Question
• cloud
• cloud-automation
• confluence
• confluence-cloud
• rest-api

Quiero que anulen mi cuenta, por favor.

• Question
• account-identity
• customer-service-management

Is it possible to receive a single link instead of individual document links? A link that replicates the ‘Download All’ button on the website and downloads the documents as a ZIP file? This would be ...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

hello i try to cancel  my account on jira and came out this message that I cannot cancel it : what i have do to? User is last billing admin of a transaction account that has one or more active...

• Question
• atlassian-accounts
• cloud
• jira
• jira-cloud
• not%20applicable

I'm in Jira cloud service management project which has it's own workflow and 2 final states. Both of these states belong to the category "Done". There is NO transition into any of this 2 states which...

• Question
• cloud
• jira
• jira-cloud

I have created a social media plan in .csv format, and tried to import it in spaces. I used the old experience, but it's not working out. The message pops up saying try again later.

• Question
• cloud
• jira
• jira-cloud

Can't find an option to manually adjust bar chart width in atlassian analytics. Is it possible at all? 

• Question
• analytics

Environment: Jira Cloud Space: Company-Managed I have created a version with a specific release date. I want to notify the stakeholders if the version misses the release date. Trigger (Scheduled d...

• Question
• cloud
• jira
• jira-cloud

In one of our JSM projects we are using the atlassian team field to route tickets into queues. So if you select the marketing team for example it'll add that ticket to the marketing queue. The issue ...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

This blog post is for those of you who connect Jira to your dev tools and enable “Development” data to show up in the Details of your work item.   We’re constantly on the hunt for great...

• Article
• cloud
• jira
• jira-cloud

Having the same issue but now in 2026? https://community.atlassian.com/forums/Trello-questions/Dashcards-not-updating/qaq-p/1741708 Newly created Power-Up for Dashcards I just made it myself and wa...

• Question
• cloud
• trello
• trello-cloud

How can tempo gantt and Jira to show gantt with  just Assignee, Original estimate, project start date ? start and end dates to be calculated based on original estimate and display on the timelin...

• Question
• cloud
• jira
• jira-cloud
• tempo

Hi!   I need help with making my payment, I have been trying to contact the team but the team is very slow to respond.    My invoice date is dated before my PO date and I cannot su...

• Question
• cloud
• confluence
• jira
• jira-cloud
• payment

Hi,   I would like to request a change of my site URL.   Current: kodigoagency.atlassian.net  New: kodigodigital.atlassian.net   Is it available and possible to rename? &n...

• Question
• cloud
• jira
• jira-cloud

...s not available   👉 Is there any way to calculate true business-hour cycle time using only MDX formulas in eazyBI, without Jira Service Management SLA or external scripting?if you have any s...

• Question
• data-center
• eazybi
• jira
• jira-data-center

Hi everyone,   I have two Jira boards that are based on the same project.   In one board, I can create the standard “Task” issue type. In the other board, “Task” does not appear in the...

• Question
• cloud
• jira
• jira-cloud

aokkeh@xxxxx.com doesn't have access to Jira on xxxxx-jira.atlassian.net https://xxxxx-jira.atlassian.net/jira/software/c/projects/SSSE/boards/6062  

• Question
• customer-service-management
• jira

Currently, we're not using any card colours within our boards within our small team. I am curious if others have found really useful cases of using card colours that have been helpful for your teams?...

• Question
• cloud
• jira
• jira-cloud

Currently, I am working on a small team, with 5 developers and 2 design members. The developers have defined owning areas, but the 2 on the design team share responsibility.  Creating and assig...

• Question
• cloud
• jira
• jira-cloud

Hello I'm trying to create a new workspace and start working in jira (Jira prompts me to create workspace when I open it). After workspace is created, I try to open it, but I see the message that {e...

• Question
• cloud
• jira
• jira-cloud

I can assign the user 'Igor' to a ticket as the creator, but not as the handler? This User is a "normal" Jira user and a member of our Jira group. "Igor" can't be find in the list: Igor is se...

• Question
• cloud
• jira
• jira-cloud

El plan recomendado para marzo, en especial para todos aquellos que estáis suscritos a la comunidad de eventos Atlassian de Madrid, será sin duda la RovoCon Madrid 2026 🤖 El 5 de marzo celebr...

• Article
• ace
• ai
• artificial-intelligence
• atlassian-community
• atlassian-community-event
• +5 more tags...