My user is not a member of the workspace I create

[Андрей Кондауров]

Hello

I'm trying to create a new workspace and start working in jira (Jira prompts me to create workspace when I open it). After workspace is created, I try to open it, but I see the message that {email} doesn't have access to xxx.atlassian.net.

But If the creator/owner doesn't have the access - who does? I now have two workspaces hanging somewhere without any clue on how to access them. There's basically no useful answers from atlassian AI chat bot. How do I restore access to JIRA? How do I use it if every workspace I create end up being inaccessible for me?

[Trudy Claspill]

Hello @Андрей Кондауров 

Are you working with a Free subscription, a trial of a Standard or Premium subscription, or paying for a Standard or Premium subscription?

Did you start this subscription yourself?

Are you able to click on the gear icon near your avatar and select the Spaces option?

If so, do you see there the names of the spaces you created?

[Андрей Кондауров]

Hello, @Trudy Claspill 

This is the account I used very long ago, so I believe I have no paid subscriptions or trials going.

I can't go into spaces, because when I'm clicking "try jira" it asks me to create a site, when I'm creating a site - I'm not able to access it per problem described in the initial post.

I do not see anything jira-related in admin.atlassian.com as well. If I try to add jira through admin panel - issue is basically the same.