How do I create an information box to the create page in Jira Cloud - see wireframe below? I found out how to do this on Jira Server, but that is not available in Jira Cloud.
I'm starting at Jira, what content do you recommend?
Hello! Have JSM for years for our IT Dept, The default (now "classic") automation was included so when a comment was made to the ticket, it would change the status to "Waiting for customer" if a s...
Hello, I'm using the acli in a script to create a work item. I'd like to add the work item to a sprint. Unfortunately, the sprint command doesn't have and "add-workitem" sub-command. As a wor...
We are looking to use Jira Product Discovery to define our roadmap and communicate it out. However, we currently leverage the capacity used in Jira Plans in an offline module to ensure we don't...
Hey All, I didn't know the J in Jira and today I can't get my thoughts off of it. Just love the way the took functions and Rovo is just the cherry on the cake. Anyway, about me? I a...
I want to add a value to the dropdown under type field under epic but I am not getting the field anywhere in settings and I am unable to add the value. Can anyone suggest me solution for this.
We are looking to use JSM and a form to handle our approval workflow for travel requests. Is there a way if a user enters their employee id in the form that we can call an API to an external database...
...e uses Rovo agents as true AI teammates. Give this recording with @Randy Santamaria a watch to learn how he is cloning his skills into low/no code agents to build some cool content l...
Hello everyone, I was excited when I read that it is now possible to configure different forms and templates for different idea types. This is important for us because we work with va...
If you’re anything like us at AppFox, with multiple Confluence spaces and pages in the thousands, you’ll constantly be on the look out for neat ways to manage your content more compliantly and effect...
Our team cannot view any of our canned responses -- are they down?
Hi - Hopefully not too late for this. I've been using Trello then Jira for many years. It has quite a few tasks lists and routines and notes that have been handy for many home-improvement...
I created an automation so that children inherit the value of a specific field. The log shows that it runs successfully and that the children are updated, but that value is not visible in the issues....
Hi, I have a scheduled job that every month creates a card with a checklist 'X'. I have automation rule that adds 8 items to checklist 'X' whenever it's created. I created all this in July. S...
Hey all, I just wrote a slightly complex Cron expression ( 0 0 1 */3 * ) to run a backup every three months, but I'm paranoid about the timing. I need a tool that can take an expression and actually...
I accidentally changed a status that was assigned to me to cancelled instead of completed. How do I fix this without having to re-enter everything from the officer?
“My Jira Service Management subscription was canceled and later restored, but the Free plan was not fully reset. Agents are split across products and project configuration and portals are not availab...
There’s a moment every December when teams gather around their Jira boards like it’s a fireplace. Everyone leans in, squinting at what’s left in the sprint, what quietly slipped into “Later,” and wh...
As IT teams strive for greater ITSM maturity, integrating Lansweeper with Jira Service Management (JSM) is becoming increasingly essential. By combining Lansweeper's automated asset inventory with Ji...
Hello, I just tried to create a new jira site: saddlemark.atlassian.net. The creation page was stuck in an infinite loop (10+ minutes), so I refreshed the page, and tried to recreate it. ...
Has anyone else lost access to JIRA Service Management Canned responses? We had 22 Shared Canned responses available to the team and now no one on the team can access them or use them. I tried cre...
Hello everyone! I am now exploring timeline view and I wonder if there already exist a solution for visualising the following scenario: We have 5 main goals that will be working on in the next year...
We are experiencing issues accessing the Smart Form section of the Jira Management Service. Each attempt returns the following error message: “Something goes wrong. We can’t load this page. Please r...
Our team is on the Jira Basic subscription, and we are trying to install the Github for Atlassian tool in order to sync PR's into our Jira process. After the Github for Atlassian app has been install...
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