Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Why trello billing is more than the registered user

Naly Salita
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 2, 2026

We have only register 1 user but trello billed us with 2

1 answer

0 votes
Carlos Garcia Navarro
Community Champion
July 2, 2026

Hi @Naly Salita ,

Welcome to the Community! Could you please check Workspace settings → Billing and let us  know how many billable users are listed? If possible, you can also check Workspace → Members to see whether there are any additional members or guests being counted. Feel free to redact any personal information before sharing a screenshot. Thanks!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events