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Why trello billing is more than the registered user

Naly Salita
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July 2, 2026

We have only register 1 user but trello billed us with 2

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Carlos Garcia Navarro
Community Champion
July 2, 2026

Hi @Naly Salita ,

Welcome to the Community! Could you please check Workspace settings → Billing and let us  know how many billable users are listed? If possible, you can also check Workspace → Members to see whether there are any additional members or guests being counted. Feel free to redact any personal information before sharing a screenshot. Thanks!

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