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Unable to save automation - invalid incoming webhook trigger

Mark Sheraton
August 5, 2026

I'm trying to create an automation using the incoming webhook trigger and then the action to create a work item.  However it will not let me save it.  I only get the error 'invalid incoming webhook trigger'.  My account is an administrator in this space.  Any ideas? (screenshot attached)

Screenshot 2026-08-05 162137.jpg

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Mikael Sandberg
Community Champion
August 5, 2026

Hi @Mark Sheraton,

Welcome to Atlassian Community!

Have you tried to regenerate the URL that the incoming webhook trigger is using? After you done that try and save the automation. 

Mark Sheraton
August 5, 2026

Hi @Mikael Sandberg  thanks for the welcome.

I very well may be misunderstanding the question however, I was expecting JIRA to provide me with a URL I could then use in my powershell script to create a new case.  It's not done that, so there is no URL to regenerate.   

I did a similar thing with Slack today and that's how it worked.

Mikael Sandberg
Community Champion
August 5, 2026

What happens if you save the automation without enable it?

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