Unauthorized charge

[Felipe]

Hello, good afternoon.

I just created a Trello account and am automatically being charged $12.50. I did not sign up for a subscription, I do not authorize this charge, and I would actually like to cancel my account.

[Liam Do - DevSamurai]

Hi @Felipe and Welcome to the Community,

For refund requests and billing issues, you can contact the Support team here: https://www.atlassian.com/company/contact/purchasing-licensing#/.

1. Select Payment → Request a refund.

2. In the URL/SEN section, scroll to the bottom and select Proceed without URL, SEN, EN, or invoice number.

3. Click the Need help? Submit a support request link at the end of the page.

Hope it helps 🙌
Liam