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Hi there!  The goal I'd like to achive, is to only show released and not yet archived versions in the Affects Version/s Field in JIRA Service Desk Customer Portal. I tried this in vain using t...

• Question
• adaptavist
• behaviours
• customer-portal
• jira
• jira-service-desk
• +1 more tag...

Hello! I'm trying to do this article (https://confluence.atlassian.com/jirakb/missing-sla-data-in-jira-servicedesk-828790603.html), but I received a blank page. I'm using JIRA DATA CENTER  

• Question
• data-center
• jira-service-desk

Hello,    I'd please like to know how to stop the auto-refreshing (whenever entering webpage link) for filters inserted within a Confluence page as some reports need to remain static.&nbs...

• Question
• confluence
• filter
• jira

in jira servicedesk you have the ability to flag a comment as share with customer or comment internally. Is there a way of doing this in jira? I would like to added the reporter to be notified of com...

• Question
• jira-software

Admins, you are the lifeblood of Atlassian. Thank you! We marvel at the blend of brainpower and passion you invest not just in your company and role but also in your own personal growth. We want to h...

• Article
• ace
• administration
• atlassian-university
• bitbucket
• community
• +7 more tags...

We had an administrative change effective this morning and I am now the service desk admin. I have used JIRA in the past (to create tickets mostly) and I have no service desk experience. I do know th...

• Question
• jira-service-desk

Issue:  Reverse proxy and ssl not working on Confluence. Similar setup works in Jira. I noticed the connectors protocol was different, but cannot figure out why the reverse proxy/ssl will ...

• Question
• confluence
• nginx

Long time Product Mgr coming into a very specialized field, and taking over the Jira rollout, where the QA of a feature is much more intense and takes longer than compared to the development of ...

• Question
• jira
• jira-software

I have a Confiform conundrum I'm hoping you can help me with. We have a form that creates a JIRA issue and stores that result in the variable JIRAID. We can pass that result to an IFTTT generated ema...

• Question
• addon-com.vertuna.confluence.plugins.confiforms
• confiforms
• jira

I'm trying to associate an issue type to a screen I have created. Within the screen I have added in custom fields. I have then added the issue type to the project, but when switching to the issue typ...

• Question
• issue
• jira
• screen

Salesforce has informed me that they are going to change our instance.  I set up a "mydomain" url so we don't have to worry about switching instances.  I need to update the connection betwe...

• Question
• jira

Having some difficulties with getting SSL setup on our Windows instance of Confluence using Letsencrypt. Has anyone run through this before using letsencrypt? Would appreciate any help or guidance!

• Question
• confluence
• ssl

I'd like to know if it's possible to create a webhook for Trello that is generic, without the need to inform the model ID. For example, I want to create a webhook that sends me data about any possib...

• Question
• trello
• webhook

Hi, i have this JIRA system running on version 6.4, all users are local accounts ( aka Embedded Crowd, correct me here if i'm wrong). Just for example,There are 60 users in the system. I want to enf...

• Question
• developer
• jira

Hi, I am trying to prevent users from commenting on old Jiras that have been closed.  I found this link but couldn't find the workflow editor.    https://confluence.atlassian.c...

• Question
• jira-software

I have a new instance of bucket and want to restore a project that was in the old instance. I have the entire bitbucket home directory from the old project, including /shared/data. Is it possible to ...

• Question
• bitbucket

I have a 4 level hierarchy Initiative    Capability (child of Initiative link to parent Initiative)       Epic (child of Initiative link to parent Capability)  ...

• Question
• epic
• hierarchy
• jira

Hi, We're very new to Jira Service Desk. I wanted to look into getting the tickets in my email, but in all the KB articles I read it said to go to settings (with a picture of the settings gear). I do...

• Question
• jira-service-desk

When I click the "Push" button in the SourceTree window I get a window asking me to select the desired branch and at the bottom of this window there is an option to "Force Push" (which is necessary a...

• Question
• sourcetree
• windows

...small&ownerId=aculver&avatarId=10830","32x32":"https://jiradev.uwo.ca/secure/useravatar?size=medium&ownerId=aculver&avatarId=10830"},"displayName":"Andrew Culver","active":true,"t...

• Question
• jira

hello the below code does work on the create issue pop up or when issue type is changed. it is the code to add business days to due date depending upon the priority value. any help is appreciated. ...

• Question
• atl-dev
• javascript
• jira

Hello everyone, After reading this: https://confluence.atlassian.com/agile/glossary/kanban-board and this https://confluence.atlassian.com/agile/jira-agile-user-s-guide/creating-a-board I do not kno...

• Question
• jira-software
• atlassian-support
• jira
• kanban
• project

Hi, I did upgrade the fisheye/crucible from 4.1 to latest 4.5.2 .Fisheye fails to index the SVN repository. And the following error message is appearing at UI when trying to start the repositor...

• Question
• fisheye-crucible

  The admin is sure, you already noticed these little tags, you can (and should) add to your questions, discussions and articles here on our Community Platform. The main product and interes...

• Article
• announcement
• community-guidelines
• feedback
• new-to-community
• tag
• +2 more tags...

...small&ownerId=aculver&avatarId=10830","32x32":"https://jiradev.uwo.ca/secure/useravatar?size=medium&ownerId=aculver&avatarId=10830"},"displayName":"Andrew Culver","active":true,"t...

• Question
• jira