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Hi, Jira service desk users are unable to login into the service desk customer portal.   And there is no more option called "Service Desk Customer - Portal Access" to grant the permission acc...

• Question
• jira-service-desk

Hi there, We're using Jira Cloud. We've created a new date field (finish_date) We'd like to populate this field automatically by adding the time estimate of a ticket to the date in the start_d...

• Question
• app
• custom-field
• jira
• script

Hi, For first look qustion is very simple, but i don't know what is going on. I have two if else in my code. Create task and update custom field from transition post function in Create. Here is a co...

• Question
• jira

I am creating a plugin for Jira Cloud. I want the plugin to listen to events(create/update) related issues and post it to some third party app. How can I listen make connect plugin to listen to...

• Question
• app
• connect
• developer
• jira
• jira-app-development

Hi, Within our company, we are evaluation Jira Portfolio for the 3rd time to see if it answers some of our basic questions before starting to use the more advanced value-add functionalities. We hav...

• Question
• advanced-roadmaps

My company is using conflucence and wants to imbed our quality management system. Therefor we are taking the comala workflows add-on into our concideration. It gives us the possibilty to create workf...

• Question
• confluence

How can i filter all task from all boards with my name (@myname...)

• Question
• trello

Hi team, I need a  REPORT Regarding what tickets  my JIRA user account  have work logged for last 3 Months and also I need a  Query to  Regarding what tickets&nbsp...

• Question
• jira-software

Hello. When I am in Jira and choose to raise a request, I get this screen: So, in this case my text, in the left side of this windows (Support, computer, support), isn't displaying all. ...

• Question
• jira
• jira-service-desk

I am importing a task from CSV files. I am providing the details of assignee and watchers.  But jira is not triggering any email to the assignee or watcher? 

• Question
• jira
• jira-administration

My local repository is in a One Drive local folder. it looks like there was a glitch and I have ended up with twp versions of file .git/FETCH_HEAD-<pc-name>-94. In fact there are several files,...

• Question
• sourcetree

Could you please help - how this Total Resolution Time in Resolution Time Report is getting calculated. Example in image below for the month March Total Resolution Time is 218 - which is a...

• Question
• jira
• jira-service-desk
• report

Greetings, Is it possible to send custom automatic email on issue transition to the reporter? For example, I need a custom automatic email sent when an issue transition to "Waiting for customer" st...

• Question
• jira-service-desk

Greetings,  We recently migrated our JIRA from server to cloud, updating from 7.3.6 to 7.9 before migrating. Our email template was broken before the migration, but I was hoping it might get fi...

• Question
• jira-service-desk

I was trying to find a post-open-pr hook (or whatever I should call it... :D ). Basically, I need a hook that will post to a channel in Slack when a new PR has been opened. Is there a solution like...

• Question
• bitbucket
• pull-request
• slack

I am using Source tree for creating the Patch file. When tried to upload patch file on FishEye it shows following error : Error adding patch: revision display name may not be null or empty : ...

• Question
• fisheye-crucible

Background: We are trying to report on access to our Jira server via Google Analytics. We added the analytics JavaScripts to announcement banner and reporting works fine. We also w...

• Question
• atl-adm
• google-analytics
• jira

Is there a way to export the pages from a site without the html pages getting the _page version number at the end?   e.g. if I have a page called Accounts it is exported as Accounts_1736764.ht...

• Question
• confluence

If I don't want that clients select the priority level, but I want recive an alert when anyone of my team user change priority level in High/Highest; What values should I set in the boxes "When this...

• Question
• automation
• jira
• jira-service-desk

Why my public space requires our client login and check?? In previous several years, any anonymous can access(view) our space without logging in. Note that I've already set the anonymous is able to...

• Question
• confluence

In our Jira setup the ability to create issues from emails is currently broken. How can I find the custom_field_10119 an re-map it correctly?

• Question
• email
• jira-service-desk

Hi Team,  We have installed atlassian-servicedesk-3.11.1-x64.bin on VM box with Linux OS Red Hat Enterprise Linux Server release 7.4, which has dynamic iPaddress, where able to access the web u...

• Question
• jira-service-desk

We have a requirement to update the Jira comments with the selenium test results. Is there any specific plugin for this ?   Probable approach: Using Jira Rest Api: https://developer.atlassi...

• Question
• api
• bamboo
• comment
• jira
• selenium

Starting April 16th I noticed that Trello did not load properly in my Chrome Browser (but Firefox did fine). After disabling Chrome extensions I found the culprit: uBlock Origin extension (Link to C...

• Question
• chrome
• trello

When trying to create a new issue, it won't let me save it until I've selected 'billable', however, the field 'billable' isn't showing (this is an issue we have a lot, seems like a bug where sometime...

• Question
• issue
• jira