Connecting Source Tree to Bitbucket Server Fails for credentials for version 2.5.0 onwards

[Calvin Thomas]

Good afternoon 

I've recently updated SourceTree from version 2.4.8 to the latest version and have found that for any version 2.5.0 or after I am unable to connect SourceTree to my BitBucket server instance. Downgrading SourceTree immediately resolves the problem.

The error I receive is:

"Failed to check login for user [username] Insufficient authentication credentials. Sourcetree was unable to find a password for user 'username' at 'HOSTNAME'"

We're using Bitbucket version: 5.9.0 and attempting to use Basic authentication over HTTPS.

Any help or advice on how to resolve would be great!

[Mikael Sandberg · Accepted solution]

There is an issue logged for this, SRCTREEWIN-8743, and it looks like they are working on fixing it.

[Calvin Thomas]

Thank you