Connecting Jira to existing BitBucket account

[jonathanmsmith]

Hi

I'm trying to connect Jira to an existing BitBucket account, however, I get the following error:

I've tried using multiple accounts to complete the process but receive the same error each time.

Any ideas what the problem is or how it can be resolved.

Thanks
Jonathan

[jonathanmsmith]

I'm not able to signup using our existing BitBucket URL.

So I would signup using a different URL - not sure if that would be an issue in regards to connecting the two accounts later?

[jonathanmsmith]

I have a BitBucket URL - I dont have a Jira account yet.

I've tried adding that and thats when the error appears...

[Yogesh Mude]

ahh..then first create Jira account or Sign up.

Once you successfully create/sign up to jira cloud account then try to connect wit bitbucket Cloud.

[jonathanmsmith]

Thanks Yogesh

I don't see instructions for connecting Jira to an existing BitBucket account - the instructions I did follow are listed here:

https://confluence.atlassian.com/bitbucket/connect-bitbucket-cloud-to-jira-cloud-applications-814190686.html

I get to this point before I see the error message above:

Enter the URL for the Jira Software Cloud instance you want to connect with, such as https://teamsinspace.atlassian.net :

[Yogesh Mude]

I don't see instructions for connecting Jira to an existing BitBucket account - the instructions I did follow are listed here:

please go through the below article and see.

https://confluence.atlassian.com/adminjiracloud/connect-jira-cloud-to-bitbucket-cloud-814188428.html?_ga=2.170357280.1818070209.1529988185-338212943.1524643824

Yes, you need to provide the jira cloud URL to connect.

[jonathanmsmith]

Hi Yogesh

Thanks for the quick response - sorry I should have been clearer.

We're looking to add Jira Cloud to an existing BitBucket Cloud account.

I dont think the links apply to this issue.

Thanks

Jonatahn

[Yogesh Mude]

Hi @jonathanmsmith

If you are using jira Server and you want to connect with bitbucket Cloud then please have a look at the below article.

https://confluence.atlassian.com/adminjiraserver071/integrating-with-development-tools-802592222.html?_ga=2.169180833.1818070209.1529988185-338212943.1524643824

https://confluence.atlassian.com/bitbucket/connect-bitbucket-cloud-to-jira-server-applications-814208991.html

[Yogesh Mude]

HI @jonathanmsmith

Here are the documents for Connecting Jira cloud to bitbucket cloud.

https://confluence.atlassian.com/adminjiracloud/connect-jira-cloud-to-bitbucket-cloud-814188428.html