A story has 1 sub-task and 4 tasks under it with their original estimates. But in time tracking at story level, it shows the original estimates and time spent only for the sub-task and it is not incl...
Is it possible to expose a single Service Desk project portal on the internet in a way that guarantees that users can not access any other projects? Look-and-feel customisation is not all that great...
Hi, I have created Account and repository on BitBucket. So i am the owner of it and have all access rights. Now i want to give access to my team members , for that i have followed below procedure ...
Hi, I've recently done a commit which has deleted a file. What I would like to do is view the revision history of the file that was deleted. Is this possible? When I try to click on the deleted fil...
Hi, Guys. I'm the admin of JIRA & Confluence application in the company. we consider to purchase Jira service desk. so nowadays We have tested features. at this moment, ou...
I have select list Custom field "Po Region" , it has 2 options "Bengaluru" and "Mumbai" if bengaluru option selected it has to assign to "user A" else Mumbai selected assign to "user B" I have worke...
I want to set up a new application link - but I don't find the way in the new Jira Design. Thanks for your help!
I upgraded without realizing my upgrade license had expired. From 5.11.1 to 5.4.0. I then did an "upgrade" from 5.4.0 to 5.11.1, it appeared to work fine, but im still left with the license invalid m...
Hi, I was just wondering - as I'm upgrading a plugin folder in Wordpress with the latest version of the plugin - I want to see which - if any - files have been modified in that particular folder (...
When exporting issue data to Excel, custom field of type Label creates multiple columns. I wanted to convert the Label type field to a Text or String type so the values will be in just one column. W...
Hi, I'm trying to download all attachments for one of our Jira's but get an error page (This page isn’t working took too long to respond. HTTP ERROR 504) Anyone else had this problem? Any...
Nothing special was done Jira worked well one yestarday, and give error on issue creation today There is such kind of error in logs: "CreateException: org.ofbiz.core.entity.GenericEntityEx...
The client want to get notified by email only IF , the issue is closed/done/completed/resolved/fixed and tested. She does not want to be notified for any other status change.
Hello, I'm trying to edit the favicon on this page https://synetek.atlassian.net/secure/admin/LookAndFeel!default.jspa my file is .PNG 32px square and 8bit color but when I click Upload Fav...
All links to the "Syntax Help" page are broken I am trying to create some swimlanes based on specific criteria and don't know the syntax
When my customers file support cases in Service Desk with priority = Highest, I want Service Desk to email my-service@me.pagerduty.com. I assumed I could use the "Send email" option in ...
I have an old JIRA install which has CAPTCHA enable for external log ins. Except it always fails as of this morning, so I can't get in and review the settings. Is there a way to disable this...
Hi there, We currently use Jenkins we would like to try Bamboo. We need many agents either local or remote that use Windows. What OS do I need to use for the server? In Jenkins,...
hangeIt drives me nuts that the code/mono-font used in Jira is black like the rest of the text in the ticket and I can't seem to find a way to change that. I would prefer somethin...
Hi, I first time installed jira-server , but when i started it "JIRA-Bootstrap INFO [c.a.plugin.util.WaitUntil] Plugins that have yet to be enabled: (198):" this is freezing un...
I have a very simple requirement where I need to see who has checked each checkbox within a page. I've found the "Checkbox" paid solution in Atlassian Marketplace but I'm really hoping someone...
Our knowledge base is open to Anonymous users and everyone can view articles fine without having to log in. But when using Service Desk to share a knowledge base article as a comment, ...
Hi, I am trying to enforce some conditions for transitioning a JIRA issue in a workflow. I have following transition steps in a Workflow named BugWorkflow 1. Open 2. In Progress 3. I...
Wonder if there is any built-in approach to manage sensitive private data in Jira tickets? Something like https://quickforget.com/ but without external service.
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