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I was using the project role Service Desk collaborators to allow our developers to comment on JSD issues (internal comments) and view the issues. However they have no access to the Jira Service Desk...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Hi everybody!!  Suddenly, I realised that my Velocity Chart is not recording/displaying "Compromised Tasks" againts "Completed Tasks". And I don't have a damned idea of why this is taking pl...

• Question
• chart
• jira
• velocity

Currently anyone can send  a request via the portal to our email address.  if we change that to customers my team adds to the project. Will the people already listed as service desk cu...

• Question
• jira-service-desk

Given how the only way to check when a custom field was created is in the audit log, I tried to get that date from the JiraDB but unfortunately the dates did not line up properly. I was wondering if ...

• Question
• jira
• jira-server
• server

Hi, We have a stable test instance in AWS NP and production runs in AWS prod env. We are planning to automate the plug in upgrade task. To do that we have to copy a plug in file from AWS np jira in...

• Question
• cloud
• jira
• jira-cloud

I have tried  to export data from jira  v7.11.1 to old jira v6.4.12 But i get the folowwing error: You are attempting to import data from JIRA 7.11.1 which is a more recent version ...

• Question
• jira-software
• jira-software-server
• server

Hi all, I'm trying to migrate our confluence server to a new linux VM, as well as a new postgresql DB. The original server is running linux with confluence 5.9.5 and postgresql. I've gone over the d...

• Question
• database
• confluence
• confluence-server
• linux
• migration
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Hi, I would like to get the only total result count of JIRA api request without getting the result data . So that i can raise a popup do you want display all result or limited result. Below is such...

• Question
• jira

How do I do a bulk export and import of backlog items from jira cloud to jira server on prem?

• Question
• jira-cloud
• jira-software

How do I get attachments and avatars from our cloud instance imported/showing in jira server on premise instance?

• Question
• jira-cloud
• jira-software
• jira-software-server
• server

First off I know that Bamboo doesn't officially support resetting build numbers. I'm currently using the build number to manage our semantic versions.  So we declare that we're working on versi...

• Question
• bamboo

need to created auto-increment field when a new issue of the same issue type is created. So that it acts like a unique code for a particular issue type.

• Question
• jira

Hi,   I am trying to integrate Crowd 3.2 with my application using spring-security to do Centralized user management and authentication. I followed the steps describe in here.&nbs...

• Question
• crowd

Users get an download fail error when exporting project data from Jira.    Failed - Network Error    I'm new to supporting Jira, how do I resolve this? I've got a work around ...

• Question
• jira
• server

If I write a task on Slack how I can add this as Jira issue and how can I assign it to a user?

• Question
• cloud
• jira
• jira-cloud

I post weekly reports to an issue.  Is there a way to run a report or otherwise see when/if a watcher has read the report?       Side note:  After looking for about 3...

• Question
• issue
• jira-software
• watcher

Morning! I have been tasked with redesigning our team documentation, starting with Confluence, but I'm not sure of the structure I want yet.  If I create a documentation system within my own pe...

• Question
• cloud
• confluence
• confluence-cloud

Currently anyone can submit a ticket by logging in to their account or without having to log in at all as anonymous. We want our users to be able to add attachments without having to log in as well. ...

• Question
• confluence
• jira
• jira-service-desk

Hello,   I would like to "blocks" link two issues "task" in post Functions.  In this example I would like to "blocks" link Issue "Kick-off" with "SOW Prep" What is the correct way to ...

• Question
• jira
• jira-server
• server

Bamboo builds are taking too much of time for checkout from scm and at last it is hanging up and stops the builds.

• Question
• bamboo

Hi,   I am looking for a simple solution in Jira Software for release planning for agile teams. What I would like is this:  - Create a release which often will be for one quarter of a y...

• Question
• jira
• jira-software

We are using Jira 7.11 on a Windows 2016 Server utilizing SQL 2017 (have also tested with SQL 2014 and 2016 with the same result).  This Jira server was just updated from 6.2 however since the u...

• Question
• jira
• jira-software
• jira-software-server
• server

How do I identify the admin of a private Trello board?

• Question
• administration
• trello

Is there a way to allow users to create a request without logging in/creating an account? We have the customer permissions set to "Anyone can email the service desk or raise a request in the portal",...

• Question
• jira-service-desk

For development work, we favor squashing commits when merging to out develop, however we want to prevent squash when merging from develop to master.  (as squashes of squashes are a REALLY bad id...

• Question
• bitbucket
• bitbucket-server
• server