Community resources
Community resources
Community resources
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I have a free license for JSM and im trying to customize it and add branding. Currently, i was only able to add a logo and some description. if I want to achieve this, what plan do I need to subscrib...
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I am reporting a bug, I don't know where else to report it. When the "Git Create & Checkout a New Branch" popup interface is active, it will prevent the correct text from copying when clicking "C...
- Question
- cloud
- jira
- jira-cloud
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Hi I am trying to use the Terraform provider to programmatically manage Atlassian Operations / Jira Service Management (Cloud). I want to create a dedicated user for issuing the necessary API token a...
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If you have a checkbox field with 4 options, how do you import an issue that has 3 of those checkboxes filled out? Or if I have multiple watchers, how do I get them all imported?
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How to implement filters and KPI for tasks closed on time. Could you please support?
- Question
- cloud
- jira
- jira-cloud
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I've been working as a support agent for over 8 years now. For me, it's more than just a job - it's about genuinely wanting to help, share knowledge, and stick to the response times we've committed t...
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Moving to Atlassian Cloud isn’t just about convenience — it’s a strategic leap aligned with Atlassian’s future vision. With their cloud-first strategy, Atlassian is continuously investing in fa...
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We have slack integrated with our jira. We are able to get previews and use functions withing slack. Previously, the slack <-> jira integration would display a bar or panel on the ticket tha...
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I'm looking to have the Description field shown as a column in a list view. It doesn't seem to be a field I can add (only a "Short Description" field is available. I've also been told it's not availa...
- Question
- jpd
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Dear Bitbucket Support Team, I am logging into Bitbucket using my old account (email: [Your Email]), which was created before the introduction of the workspace concept. Upon logging in, the web inte...
- Question
- bitbucket
- bitbucket-cloud
- cloud
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Whenever I write dates, I don't get the option to turn it into a date widget. I'd like to be able to use that feature. No matter how I write the date, it doesn't give me a pop-up to change the way it...
- Question
- cloud
- confluence
- confluence-cloud
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In short I am automating for when a fix version is changed on a story it updates the fix version on the subtasks/test cases. I only want to do this though, if the fix version before the updated one m...
- Question
- data-center
- jira
- jira-data-center
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When following the instructions for importing issues into Jira for the purposes of bulk updating vs. creating new issues, I am not seeing a field for Issue Key even though it is included in the .csv ...
- Question
- cloud
- jira
- jira-cloud
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My Trello account is tied to my personal Google account. Can I sync it with my work google calendar?
- Question
- cloud
- trello
- trello-cloud
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I had this request from a new user. Is there anything on the roadmap? In Figma I've used AI to setup and summarize a while board. I will use the AI and say "I'm a project m...
- Discussion
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Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: 6273d2ab9752469390ed690d68925e84)
- Question
- cloud
- confluence
- confluence-cloud
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How do I give Rovo CLI GitHub access and automate the full “ticket → branch → PR” workflow? Context I’m experimenting with Rovo CLI ( acli rovodev ) on top of Atlassian CLI. It already re...
- Discussion
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We have many Automations. Some replace Listeners came from Jira DC, some relace Jobs others replace workflows post functions, especially those that appear in more than one WF, so helps to avoid dupl...
- Question
- cloud
- jira
- jira-cloud
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I do not see an export functionality in the DataManager of the JSM enterprise cloud version. It seems that I am not able to "save" a query in the "extended query" setup. Is there another way to...
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When I shifted from B2C and agency work into the Atlassian Marketplace, my brain flashed an ERROR 404: NEW IDEA NOT FOUND.🤯 Apps are different—surely I need a moon-shot campaign, I thou...
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It was recently brought to my attention that agents in one of my projects are no longer receiving emails when a ticket is submitted. This has apparently happened rather recently, and was working perf...
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We received a ticket from an external gmail account that is not invited even as a customer to our project, how this is possible?
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I need to understand why in the logs there is emails coming to the email that should open a ticket and is rejected?
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I have synced the GH repo and Jira Board, but the branching and PR actions do not change the status of my issues on Jira. How can I implement this?
- Question
- automation
- cloud
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Happy Wednesday Everyone! Tomorrow, is my son’s last day of school. Since we moved last summer and this was his first year here, it’s heart-warming to see how many close friends he has made already...
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