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Hi I want customers to transition issues such as reply back with information or close the issue. However, when the customer clicks on the transition button from the portal nothing happens. When usin...

• Question
• jira-service-desk
• jira-service-desk-server
• server

We are getting an Error which we try to access our Confluence System Our Confluence is Hosted on our Local System and was working well before today.   When we try to access we are getting bel...

• Question
• confluence

We have a scenario where we need to find all the commits (merge commits) from a feature branch to release branch.

• Question
• sourcetree

Hi, I'd like to integrate my knowledge base in my support centre. Goal: to get my customers to first look at the knowledge base articles, before making a support ticket. Currently when customers lo...

• Question
• jira-service-desk

I use Jira Server Alerts in Slack through a webhook. I would like to see all changes (this works) but not the ones where I did the change:   Choosing assignee in JQL does not work, as...

• Question
• jira
• jira-server
• server
• slack

I want to make multiple remote repositories accounts on different VSTS url's. This is possible but the label is always email address and type is Visual Studio Team Services. The problem is that the...

• Question
• sourcetree

We are using a kanban board with a lot of customers. Since a lot of our customers are not using the status changes or assigning properly.    As a workaround I want to use card colors, to ...

• Question
• cloud
• comment
• jira
• jira-cloud

To find all .js file in my project, I tried as described in https://confluence.atlassian.com/bitbucket/search-873876782.html#Search-multiple-modifiers but without specifing a file content. ...

• Question
• bitbucket
• search

We are getting an alert once we login to confluence. What does it mean? What do we need to do? Kindly suggest.

• Question
• confluence

Please explain how the days are calculated and what does " Highest " mean in this Sprint Health gadget.

• Question
• jira
• jira-server
• server

Hi Folks I tried to run Jira over https. But this didn't work, so I going back to http.  I changed the httpd.conf (Apache Proxy) and the server.xml back and restarted apache and jira. But I'am...

• Question
• jira
• jira-server
• server

Is it possible to store some infromation in user property keys and use it in issue as customfield value?   Like i have user property key  "Pament type" with value "Credit Card" I want to...

• Question
• custom-field
• jira
• jira-server
• server
• user

I am looking for ways to create a help text over a custom field. Something like a text bubble when users hover over the custom field name.   Any solution to achieving this ? Thanks 

• Question
• custom-field
• jira
• jira-server
• server

I am trying to hide certain items from my backlog by using the Labels field and marking them as "Archived".    Filter: project = ProjectA AND labels != Archived ORDER BY Rank AS...

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• board
• filter
• jira
• jira-software
• jira-software-server
• +1 more tag...

Hello, I am trying to extract Testcases associated with the Test Executions using Xporter template. Unfortunately I am unable to extract them together in one sheet. I can extract Testcases and Tes...

• Question
• jira
• jira-service-desk

Hi all, A Confluence user has the question below: "When I edit a lengthy confluence page I press update and then manually scroll back to the place where I have edited it.  Any workaround ...

• Question
• confluence
• confluence-server
• server

Hello, I see that filters are not yet on the roadmap for next-gen board. Is there a reason for this? And how else we can solve this issue where we had the ability to use specific sql to filter all ...

• Question
• jira
• jira-software
• next-gen

Hi all, me and my users suddenly get to see a grey screen when they want to edit or add existing content.    Edit   new page We use internal user directory. What...

• Question
• confluence
• confluence-server
• server

Hi All, We are trying to configure an incoming mail handler, but we are getting below the attached error message. We are able to ping the port and host from the terminal machine. We have disabled ...

• Question
• jira
• jira-server
• server

Is it possible to regenerate and fetch license key for plugin for free trial from attlasian market place and update it in jira or confluence user installed plugins using rest apis

• Question
• jira

We have successful integration of JIRA and bitbucket where we can have create branch option directly available in JIRA. but same is showing across system (in all projects) we want to restrict it onl...

• Question
• jira-core
• jira-core-server
• server

is there any tool like Tempo Budgets inside of Jira or available for the Jira Cloud solution? We are still looking for a tool but unfortunately the most addons are only for the hosted version.  ...

• Question
• cloud
• cost
• jira
• jira-cloud

I would love the story point sums to update according to the filter I've set. Right now the story cards I can see in a sprint-lane and these sums aren't consistent, which is a bit confusing.

• Question
• addon-com.kretar.jira.plugin.user-story-map
• atlassian-marketplace
• jira-software

As a project leader I need to know the level of after hours use of (edits/updates) to JIRA tickets and Confluence page edits.  For example how many updates on specific projects, sprints, page ed...

• Question
• jira-service-desk

Hi,      Facing an error during issue creation in JIRA. In one of the Project in my oraganization JIRA account, the user faces an error same as below highlighted "We can't create th...

• Question
• jira
• jira-server
• server