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I couldn’t log you in when accessing bitbucket

Martin Bonneville
January 15, 2026

I get this message when trying to log in BitBucket remote repo:


We couldn’t log you in
You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.


It may be the issue of deactivated account. Please reactivate it, thanks.

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Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 18, 2026

Hi @Martin Bonneville 

Could you try to login again and let me know if that works? I made some changes to your account as it was in an inactive state.

Let me know how it goes.

Regards,
Syahrul

Martin Bonneville
January 19, 2026

My access is working now. Thank you!

Like Syahrul likes this
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Tansu Akdeniz
Community Champion
January 18, 2026

Hi @Martin Bonneville 

Welcome to the community!

It seems your account needs to be re-activated.

The Atlassian support team has been notified and they will reach out to you.

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