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When I log in to Jira, I can see my boards, but when I click on one of them, I just get the spinning wheel. Waiting, waiting, waiting. I can see the tickets, but they're all grayed out and not clicka...

• Question
• cloud
• jira
• jira-cloud

I want to edit the global template for meeting notes to change some of the instructional text. How to do this? The documentation here says to select Template->Instructional Text but I ca...

• Question
• cloud
• confluence
• confluence-cloud
• instructional-text

Hello everyone, I'm trying to install the Jira Python API in my machine, i tried to download the package from https://pypi.org/project/jira/, however when i try to install it with pip in python...

• Question
• jira-service-desk

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• jira-software

im using the default notification scheme on my service desk project.  customers create tickets and i solve them. since update to servicedesk 4.0.1 only i receive email notifications. not the cu...

• Question
• jira-service-desk
• jira-service-desk-server
• server

Hi,  I am using a next gen project for my scrum project and I would like to link my sprint report to a Confluence page like what was possible in the older version.  For some reason this d...

• Question
• atl-adm
• cloud
• jira-cloud
• jira-software
• next-gen

I want to take only the headings starting with number in table of contents.

• Question
• confluence

hi guys recently I updated the jira for the new Version 8.0.0. But now I have some problems with SLAs. Every Time when an issue is create my SLAs shows empty and in project configuration appears an ...

• Question
• jira-service-desk
• jira-service-desk-server
• server

Since this morning we cannot move items in our agile board anymore. (From to-do to in progress or done) Up til 13:00 everyone was capable of doing so, and in all of a sudden no-one can do it.  ...

• Question
• cloud
• jira
• jira-cloud

...uestions/Page-auto-refresh/qaq-p/306485 ## Auto Refresh Wiki Page ## @param interval:title=Intervall|type=string|required=true|default=60|desc=Interval in seconds between triggered page reloads. Don't s...

• Question
• confluence
• confluence-server
• server

I am looking at the possibility of setting up Jira Service desk for a sales support team by using the customer service template. Until now almost all questions/requests are submitted to the sales sup...

• Question
• jira-service-desk

Hi ,  I know that the status changes in jira project  gets reflected in the attached confluence page. In similar fashion is there any way that we can make transition in jira issue using ...

• Question
• confluence
• cloud
• confluence-cloud
• jira
• jira-cloud

While in edit mode I have a tool bar that has options Bold Italics etc which I fine. My colleague however has an additional tool bar to delete rows etc. We were set up as a copy of another profile bu...

• Question
• confluence

Hello, I am looking for a solution that will solve my problem. I need to copy selected issues (many at one time) between two Jira instances. The problem is that on instance A workflow consists of 3 ...

• Question
• copy
• jira
• jira-service-desk
• migration

I have linked some issues. When the status updated on blocked issue, Must get comment on Blocked By Issue. Is it possible in JIRA. Thanks in Advance.

• Question
• jira
• jira-server
• jira-software
• server

Hi I'm new to JSD but have a good knowledge of ITIL and way of work.  I'm setting up a JSD - I have now some question you might can help me with.  1. Create a change 2. Review of change&...

• Question
• change
• jira
• workflow

Hi guys, I hope someone used JSD with a similar case to mine. We have 24/7 Support, and I have a team working on shifts, and I need the following: To be able to see which tickets were updated dur...

• Question
• jira-service-desk
• jira-service-desk-server
• server

Hi all, Do you know in what table in the Database are tables from a Confluence page saved?  I would need to find a list of all tables in Confluence database, and I am not sure how they are han...

• Question
• confluence
• database

Hi all, We have noticed that the RapidBoard drag and drop is no longer working as of today, we keep seeing a JS error whenever we try to drag a ticket as you can see below: Was there any new ch...

• Question
• cloud
• jira
• jira-cloud

I was given editing access to a Confluence page, yet there is no 'edit' option showing on the top of the page like for other pages I can edit.    I have performed some troubleshooting (re...

• Question
• confluence

Can we customize the naming convention for Sub-task. For.e.g. - I would like to have something like this. If Task name is JiraTask-500 I would like to have subtask name as -  JiraTask-500-00...

• Question
• jira-core
• jira-core-server
• server

Hi everybody! To make sure that any assignee is able to work with assigned issue it is possible to create a filter like  resolution is EMPTY and assignee not in membersOf("jira-users")  ...

• Question
• jira
• filter
• jira-server

Greetings, Originally, our Confluence deployment was on a Windows server using Confluence-local users and groups. We later anted up for a larger license and migrated Confluence to a CentOS server wi...

• Question
• confluence
• confluence-server
• server

Hi, if a due-date is set, who will get and how will go the information "it's time to react". Next to this, Is it to set at what time (minutes/hours before due) the due date is communicated. Thank...

• Question
• jira

Hi, I'm using Unique Regex Custom Field. We have a regex field where we're trying to say only allow a minimum of 25 characters. This is the regex: ^.{25,}$ But I can submit the word "test" which i...

• Question
• app
• jira
• jira-server
• regex
• server