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So we have Jira Software, and I just enabled the custom field "Request participants" in some of my issues in order to have given users to receive a notification when given tickets are closed (without...

• Question
• cloud
• jira
• jira-cloud

Hello Team,   I have found some tools across which help in smooth migration. Can you help me in choosing which is best like - Enterprise Bridge, Metalogix, etc..   Its super urgent, so ...

• Question
• cloud
• confluence
• confluence-cloud

Hi, I wanted to share filters to a group. I have created the group and assigned members to it. But when sharing the filter, I could not see the group I have created. The groups I could see in the d...

• Question
• cloud
• jira
• jira-cloud

I set custom webhooks at my bitbucket repository, I want to set custom request body into my custom webhooks on bitbucket. How to do it? Cheers,

• Question
• atl-adm
• bitbucket
• webhook

I am one of the site administrators and I cannot modify user details. I noticed one of our users password replaces her name on her account. I do not have the option to edit the account.  The em...

• Question
• atlassian-guard
• cloud

I don't know if this is the right place for this, but I wanted to publish a solution I developed - mainly because it took me a little while to piece together, and I figure it may be useful to other p...

• Question
• bitbucket
• bitbucket-pipelines

Hi, I have purchased bitbucket premium plan and entered ip address for whitelisting but it is not filtering access by whitelisted ip address. How do I fix this?   Thanks,

• Question
• bitbucket
• bitbucket-cloud
• cloud

Hi, I purchased premium plan on bitbucket.org but can't do whitelist ip address. Any help is appreciated.  

• Question
• bitbucket

Scenario: A customer emails my team service@team.com but copies their manager and a number of stakeholders, when my team view the request in Jira Service Desk as an agent, can they view who else is ...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

We have different type of Jira tickets that some required an approval before resolving. Is there an option in Jira to set Managers approvers before sending to technical person.   Kind regards,...

• Question
• bitbucket
• confluence
• jira
• jira-service-desk

Good afternoon, we are using the cloud version of JSD, and we are wondering if we can add inventory (computers, phones, monitors etc) to the system without having to get an plugin? So far all of the ...

• Question
• jira-service-desk

dd

• Discussion

Hello, I am using Adaptivist ScriptRunner Jira together with Catworkx Matrix for Jira.  The matrix plugin uses project permissions to allow issue cards to be moved from one cell to another.&nbs...

• Question
• adaptavist
• addon-com.onresolve.jira.groovy.groovyrunner
• scriptrunner

A while ago I wrote a "master/slave split" command in Butler that was quite a popular example on their support board, and subsequently implemented a similar function in my standard Benko Board Trelli...

• Article
• trello

For some reason, we Confluence admins are getting alerts *every* time someone uploads a file to a page—even though we deselect "Notify" before publishing. No notification of the page update, however&...

• Question
• cloud
• confluence
• confluence-cloud

I've created a new software project, using the classic kanban template for a Client. It's utilizing its own permission scheme (only shared by this project). When I log in as the client user & cli...

• Question
• jira
• jira-administration

I've enabled the Create users option in Incoming Mail handler as I want emails outside of our firm to create tickets. However it says that each new user created would get  'an email is sent to ...

• Question
• jira
• mail-handler
• server

I am looking at the Trial version of BigPicture and trying to understand how the Gantt view is being created. Is it using story points, sprints, releases or something else to determine the timeline? ...

• Question
• big-picture
• cloud
• jira
• jira-cloud
• softwareplant

I've created two custom fields call CEO and CIO and attached them to two seperates workflow status.  Under the ADD APPROVAL. Configure section I selected the custom field CEO... So far so good. ...

• Question
• jira-service-desk
• jira-service-desk-server
• notification
• server

I'm trying to install AWS CLI using pipelines with the following commands : # Installe and init AWS CLI - apt-get update && apt-get install -y python-dev - curl -O https://bootstrap.pypa...

• Question
• atl-pipelines
• aws
• bitbucket
• bitbucket-cloud
• bitbucket-pipelines
• +1 more tag...

Hive Mind,  Environment: JIRA Service Desk Cloud I have a scenario in use right now that is very clunky and not reliable so I am trying to figure out other options. My support engineers presen...

• Question
• jira-service-desk
• cloud
• jira-service-desk-cloud

Hi, I'm trying to include a link to the issue within the message template (not email template) of the post function Post Message to Chat Service (Slack) by Adaptavist Scriptrunner.   I would ...

• Question
• jira
• jira-server
• server

Hi, Does anyone know how I can make "work Description" as required when logging the hours in Jira. Thanks, Om

• Question
• jira
• scriptrunner

Is there any way (in the project browser) to easily see which ones are next-gen vs classic?

• Question
• agile
• next-gen

I want to start using the Sprint Health Gadget.  We set up our sprint but the gadget seems to be defaulting to a Sprint length of 14 days and we are using 21 day sprints.  The "Days Remaini...

• Question
• confluence
• confluence-server
• jira
• jira-server
• server