Constantly prompted to (!) Update SLAs in JIRA Service Desk

[Luciano Oliveira]

hi guys
recently I updated the jira for the new Version 8.0.0. But now I have some problems with SLAs. Every Time when an issue is create my SLAs shows empty and in project configuration appears an option to update SLAs.

This is a bug with the new version or is a problem in my project?

Observation:  I use MSSQL with database configuration.

[Steffen Opel _Utoolity_ · Accepted solution]

Unfortunately you seem to be be affected by the following bug, which you might want to watch accordingly:

• SLA panel is empty when new issues are created and SLA does not stop/pause, when using MS SQL with JSD 4.0.1 (JSDSERVER-6253)

The issue currently refers to the following workaround:

Perform the POST-REST API call provided in the KB article Missing/Corrupted SLA data in Jira Service Desk to force the SLA to be reconstructed for specific issues.

[Luciano Oliveira]

Thank you @Steffen Opel _Utoolity_  ;)

[Âncora Sistemas de Fixação]

Atlassian-servicedesk.log file