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Hi Atlassian Community! We're so excited to welcome Jira Align (formerly AgileCraft) to the Atlassian family. We expect you'll have lots of questions about the Jira Align platform, how it fi...

• Article
• advanced-roadmaps
• cloud
• jira
• jira-align
• jira-cloud
• +2 more tags...

I'm receiving an error on Service Desk (Server) where I have a misconfigured field in a Request Type on my Portal. I found the Request Type in question, corrected the field, but it still states I hav...

• Question
• jira-service-desk
• jira-service-desk-server
• server

I would like to know if it is possible and even if there is already a plugin to integrate the Jira Service with Logmein Rescue. There are platforms that do this integration like Zendesk (https://www...

• Question
• jira-service-desk

Hi So I am in an issue (Task) in Jira issue-1 I want to create an issue (Bug) that is linked to Issue-1 Can I create a bug from a task and they end up linked? I know I can create the task and the...

• Question
• cloud
• jira
• jira-cloud

When I added JIRA Core to my server, it automatically added every employee, including those in my parent company, which has filled all available slots for our Users. However, these users do not need ...

• Question
• jira-core

Teams do amazing things together. We’ve talked about the myth of the lone genius and how everything is actually the result of teamwork. You might be thinking, What about a novelist writing, say, Th...

• Article
• off-topic

Hi everyone, We had a great turnout last night at the Community Event (User group).   We had a presentation of all the key announcements from Summit.  Lots of new products, features,...

• Discussion

We have a platform developed by a third party, with multiple type of contributors : clients, partners, internal customers... I am looking for a collaborative tool where I can put all change requests ...

• Question
• jira-service-desk
• jira-software

Previously, the session did not reset over the years. Now every day. Terribly uncomfortable.

• Question
• trello

We have testrail linked into our Jira such that when a testcase is run that references a jira item, the testrail section in Jira shows the result under the  Testrail: Results   How can I...

• Question
• jira-software

Everytime I run a pipelines it would be useful to show the test results in the reporting tab but I continue getting errors on the xml syntax. I'm sure that scalatest generate reports in the XML xUnit...

• Question
• bitbucket-pipelines
• atl-pipelines
• bitbucket

I have custom emails being sent to clients when an issue transfers to a new status...the thing is sometimes the workflow has to go back to earlier statuses depending on approvals, etc... This causes ...

• Question
• addon-com.codebarrel.addons.automation
• jira

When someone emails my service desk, the issue is automatically set to a 'service request' issue type, which starts an SLA timer. When the agent comes to define this issue, and moves it to a 'Change...

• Question
• jira-service-desk

I had pay for cloud and server, but, why the two nterfaces will be different, The server version is very old!!! I need the cloud version's interface at server Thanks

• Question
• confluence
• confluence-server
• server

Hi, I use a Filter Gadget and would like to customize the "..." option that appears to the right. Currently, the list of options that shows up is extremely long, and I would like to limit it to thos...

• Question
• jira-core

I first installed Confluence using the data center trial license and it is auto detected to my account. I tried to uninstall and switch it to regular confluence without data center, bu...

• Question
• confluence

We are hiring! Looking for Scrum Master positions at Turning Technologies in downtown Youngstown, Ohio. https://www.turningtechnologies.com/job-posting/scrum-master-intern/ https://www.turningtechn...

• Discussion
• scrum-master
• usa

Olá, minha formatação do trello mudou e está em itálico negrito queria saber como voltar para a formatação normal?? por favooor

• Question
• trello

We recently deployed Jira Service Desk Server 4.1.0 and synced correctly our Active Directory users to Jira directory (they appear as customers).  We took the basic licensing plan (3 agents - 1...

• Question
• approver
• customer
• jira-service-desk

Please estimate your help by facilitating the procedure to be followed to migrate Confluence 6.7.2 from a server with a Windows operating system to a Red Hat 7.6 Linux Server with version of Confluen...

• Question
• confluence
• confluence-server
• server

We are migrating to Service Desk Cloud, is there a way to import customers and organisations using JSON?  

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

We have two users not receiving the sign-up email after "getting started with Atlassian", can you please check if they are on the blocked list and if so delete their email accounts, resend and we can...

• Question
• sourcetree

Hello team    After configuring my local jira instance with Mysql , i would like to import data witch i did the backup from the H2 database , now when i try to importing data from the fol...

• Question
• jira
• jira-server
• new-to-jira

I changed the notebook and cell phone, where I had configured the ssh and the double factor of authentication, and additionally I did not recognize the recovery codes. Is there a possibility to recov...

• Question
• bitbucket

I was able to add a transition that captures the resolution type. However, after saving it the resolution type is not displayed on the issue screen nor is the issue being striked through like it's d...

• Question
• cloud
• jira
• jira-cloud