The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
We have a platform developed by a third party, with multiple type of contributors : clients, partners, internal customers... I am looking for a collaborative tool where I can put all change requests to qualify and track them.
I need to make internal demo with a workflow model within 24 hours to onboard colleagues.
What is the best solution Atlassian has available for us :) ? Jira Service Desk or Jira Software any other ?
1 answer
1 accepted
Comments for this post are closed
Community moderators have prevented the ability to post new answers.
First, you only need licenses for the agents(the guys working on the backend), but everyone can create issues in the front end and see the status of their request.
Second, there is already a change workflow included that you can use (which is ITIL compliant)
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.