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I have a Kanban board we're using with a group of individuals who are helping with prioritization efforts. In the backlog, we have Ranking enabled and the ability to drag issues into the appropriate ...

• Question
• cloud
• jira
• jira-cloud

Hi, the team developed a custom form in Jira (On Premise) to intake requests / issues. The form is quite extensive with many custom fields (required). The team asked if a bot (i.e., Copilot agent) c...

• Question
• cloud
• jira

  I am a versatile professional with expertise in business development, operations, and client/vendor coordination. With a strong background in contract bidding, strategic partnerships, workflo...

• Discussion
• client
• facility-management
• vendor

The ultimate goal is to add Teams automatically to Responders when Customer Locations (as Assets so options can be limited when viewed by the requestor) are selected. What I've done is duplicate Cust...

• Question
• assets
• automation
• cloud
• jira-automation
• jira-service-management
• +5 more tags...

Trello notice that activity section comment was too long prompted me to copy a section of what I'd just typed for pasting into a new activity comment, but Trello deleted the cut text and pasted a lin...

• Question
• cloud
• trello
• trello-cloud

I have reviewed the Community answer on this, but I am not using the API, I am using the automation tool in JSM. My goal is to populate the CATEGORY (LOCKED) field with a {{userInputs.<key>}} ...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I had an account in Trello that I need to acess again, but it’s registered in an email that no longer is available. The e-mail company went bankrupt a few years back, I can’t check e-mails sent to th...

• Question
• access
• email
• trello

I paid for the standard version yesterday and got an invoice confirming but my account still says free and I don't have access to the standard version.

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Common Confluence Search Issues: Indexing Problems: Confluence relies on an index to find content quickly. If this index is corrupted or outdated, searches might fail. Solution: Re-indexing Conflue...

• Question
• cloud
• confluence
• confluence-cloud

Hi, Atlassian support team. While I was configuring the CI/CD here, I realized that in COMMAND section, new assigned variables like CURRENT_BRANCH and TARGET_REF here are always empty. Here is ...

• Question
• bitbucket
• bitbucket-cloud
• cloud

Hi! In a JPD project I created a Global Field, when I try to assign to a Software project I only see JPD Projects. Why I can't assign it to a Company-Managed software project?

• Question
• cloud
• jira
• jira-cloud
• jpd

We have opsgenie creating alerts based on tickets being created on jira service desk. The severity field(custom field) is getting blank values although jira service desk tickets have a value assigned.

• Question
• cloud
• opsgenie
• opsgenie-cloud

Greetings, I have a user who keeps receiving a ping from the Jira Cloud when someone shares a link.  She isn't a participant, approver nor mentioned in the ticket. It happens when someone in ...

• Question
• cloud
• jira
• jira-cloud
• jira-software

Hello. I´m using Jira Cloud Free Plan because I only have 5 members within the company. Only to controlling demands , not using sprins yet.... I have some questions: 1 . How I put the "blocked" c...

• Question
• cloud
• jira-cloud

My teammate and I are bashing our heads against the wall trying to write this query to compare a custom field value in one issue, against the same in a target issue, and then link the issues based on...

• Question
• cloud
• jira
• jira-cloud

Hey there JSM Community! Are you ready to revolutionize your service management experience? Discover Atlassian University's latest learning collection: Transition to Jira Service Management Cloud....

• Article
• atlassian-university
• transition-to-jira-service-management-cloud
• transition-to-jsm-cloud
• university

We have been using a Database page to track issues/bugs with a system that we use. There are currently about 170 rows with about 20 columns in this database. Last night, we noticed that the database...

• Question
• cloud
• confluence
• database

G’Day Confluence Community! Are you ready to transform the way you collaborate and create content? Introducing Atlassian University's new learning collection: Transitioning to Confluence Cloud off...

• Article
• atlassian-university
• transition-to-confluence-cloud
• university

Hello Jira Community! Are you ready to elevate your Jira experience? I am glad to introduce Atlassian University's new learning collection: Transitioning to Jira Cloud as your gateway to enhanced ...

• Article
• atlassian-university
• transition-to-jira-cloud
• university

Can I build a cumulative area chart in Atlassian Analytics? 

• Question
• analytics

Hello,  Part of our workflow statuses are set up as:  QA Testing and UA Testing   When Development work is completed, the Dev team changes the status to QA Testing.  A ...

• Question
• data-center
• jira
• jira-data-center

We will be migrating to a new workflow and I want to ensure we save a backup before doing so. I have tested this out by going to System -> Backup Manager -> Create backup for cloud. After doing...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

  Hello Atlassian Community! Last year, we partnered with the Atlassian Foundation on our Month of Good initiative to support you all in making a difference in your local communit...

• Article
• 10-for-change

Hello All, When I joined my current organization as a Scrum Lead, I noticed an issue with the project setup. We have one large project called CDP, under which various teams like Jaws, Chronos, Chime...

• Question
• cloud
• jira
• jira-cloud

Could you please clarify workflow functionality? a. Our workflow was modified by our Jira admin. Does these changes affect other hosted Jira projects ? b. If the other projects have their workflow ...

• Question
• data-center
• jira
• jira-data-center