Hello Everyone! It’s that time once again to take a look at everything that has happened in the past month! From major events, to product announcements, to amazing people providing great ...
I have 3 years of customer service experience, one year of sales and I'm currently a freelance technical support specialist. I'm Nigerian and we don't get that much remote jobs. I'm really hop...
Hello, I've been experiencing a problem creating a backup on the Jira cloud. I use API for that, and I periodically read the backup status, and it stops at about 74%, returning this: {"status":"I...
I didnt even notice that, it was in a standard description and I just remember going for the free plan. Now my Jira is deactivated, and I have information there that I need for my project. How do I g...
トライアルで開始したが使わないので解約したいが解約できない
Hello! For enhancement requests and bug reports we use the label field to add the customer ID and size of the customer for tracking the requests or reports. For example, a huge custome...
Hi all Some of our colleagues leave the company regularly, and the issue is not transferred to the corresponding colleague before leaving the company, which leads to the failure t...
ボードに招待しても ボードがみつかりません と表示されます どうしたら良いですか
I have a ground rule to be followed in my organization. If a ticket is in status "In Progress", the assignee on the ticket has to log their comment (on what they did over the day on the ticket) by...
急に全てのパーソナルボードに作成してるボードが「ボードの読み込みに失敗しました。閲覧権があることを確認してください」と表示され非表示になってしまいます。対応策を教えてください
We have sent invitations to a number of users. The recipients have accepted the invites and logged into Jira. Some have even opened issues (but not made any edits). The problem is that their status f...
Hello, I was wondering if it was possible to create a Teams command bot that could grab all the issues on the active board and list their assignees and current status. From docs it seems like I would...
I have been using Databases more and more, and generally am loving it, however I notice frequently there is very serious lagging whenever I pull up a Database page. I notice it when I am trying to sc...
My account was manually added under the manage sprint to the admin role, even though it already had it listed at the project role level. I'm able to edit and make status changes to the JIRA tickets, ...
I consult with small businesses and colleges, providing process improvement services. I have developed a Trello Board with Cards and would like to share it with my clients only. For example, I...
I am using a chart template from Atlassian Analytics, Issues created vs resolved. It works as expected... I get a bar chart that shows how many issues are created and resolved in separate bars by wee...
I need to delete work time recorded by mistake in timetracking, however in the work history I do not have the option to edit, and I do have all the necessary permissions.
In January 2025, we announced changes to our policies: Security Bug Fix Policy Data Center Bug Fix Policy Atlassian End of Support Policy, previously known as the Support E...
Hi, We found out that the Source Editor Pro will retire in 2 weeks. I was wondering if other alternative free plugins have the search and replace feature for the Confluence source code that you can...
We are looking to begin using a project tracking/management software that will follow projects from creation to completion.
We have the tempo structure app, but whenever I try to do a JQL query in filters or scriptrunner of issue in structure("NameOfMyStructure") nothing is returned and I get the error Unabl...
We have a project set in Jira server, but sometimes we need 3rd party agency to help us with a small amount of tickets. In that case, We want to give them permission to work on these tickets a...
Hello! I'm having a lot of difficulty understanding the best set up for what I'm trying to do and if it's even possible. I am currently setting up a JSM project to ingest generic help desk emails. ...
Please give (or point me to) a detailed explanation of how the security features work with SmartLink, Google Drive, and OAuth Protocol. My primary concern is I will sync my google drive acco...
Hi All! I have a situation I have Googled but cannot find information. I have a project with several boards, each board is filtered using labels, and one of my boards auto-labels the ...
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