About a year or so ago, we migrated two separate Jira instances into one. It was recently brought to my attention that our Crucible instance has one project that is still pointing to the old/depreci...
Is it possible to compare the field status with a selected list custom field with scriptrunner in a jql sentence?
I have created a portfolio plan for my projects in Jira ("Portfolio for Jira 3.19") and wanting to generate a dependency report for the issues of the plan. I see "Roadmap", "Teams", and "Releases". T...
I just watched the "How to get the most out of Confluence Cloud" webinar (presented Jan 29, 2020) and it shows a top navigation bar along with other new "Home" UX changes. In the Q&A, it was s...
Our leadership team has concerns about relying on marketplace apps for additional functionality not currently offered within the base functionality of JSD Cloud. - When JSD Updates, can we be ...
I have the following handler for incoming mail and it works BUT watchers are not getting notifications when the comment is added via email. They ARE getting notifications when a comment is...
I clicked the Edit pencil and made some changes to the page. When I clicked Publish, the format of the page looked completely distorted. Why is this happening? See screenshots below. Thank you.
I'm attempting to group my issues in a way that doesn't seem possible in structures. What I want to do is essentially: GROUP BY Initiative, Component so that the layout looks something like this: (I...
I changed something in my SSD workflow (I'm not a very experienced user) and now when I change the status of a ticket to 'closed,' I can't get the resolution to change. I've tried adding a post funct...
Atlassian has said that MSSQL 2014 will not be supported as of Jira 8.10.0, but there is not date on when that version will be released. Does anyone have an idea of when that will be? My ...
I actively contribute to at least 3 different projects at my company. Sometimes more. I may have a bug in one project, an epic from another, and an investigation from yet another. I am trying to ma...
We are hiring a Jira configuration developer for Oxalis.io. Check out the job posting below and if you are interested contact us at careers@oxalis.io. Position is in Portland OR but remote applicants...
Hi, I am new here and hope that I can contribute some day but until then - I have a few questions. Hope you guys can help me. I work as a Product Owner with Portfolio 3.19 and have a question...
Where do I find the complete list of all the options available on issue.* like issue.id, issue.summary etc.,
I, a Product Manager, am in the process of setting up a Jira Service Desk for my product. I have configured the widget and forms to my liking - however, am facing a little resistance in adoption from...
Suddenly, I am getting an error when I try to change the status of tickets to In Progress: "Please enter Original Estimate." Time tracking has not been required on this project for years and suddenl...
Hi, We have an unusual problem with a particular ticket. When we attempt to view it directly, we get a message stating... You can't view this issue It may have been deleted or you don't have permi...
I have the slack integration for jira service desk set up in one of support slack channels. When I leave the filtering blank, all tickets created show up in our slack channel. However, when I try to ...
Hello, everyone! This month, we’re pleased to announce a customer-requested feature that will transform your best guesses into guarantees. With analytics for pages, now there’s no question of how ...
I'm trying to set up an email handler to pick up messages and convert them to JIRA issues - i have done it successfully when link it to the inbox but when I specify a Folder it does not create an iss...
Hello everyone. I have the following scenario: - I would like to provide dynamic information in a confluence page by inserting a get request operation (this should return the dynamic conten...
My customer is receiving incidents from a Jira Service Desk portal. The Support Team, picks them and escalate them to a Jira Software project used by the development team. The Development te...
We use Jira cloud with Zephyr plug in. We have created several test cycles with test cases populated in a Jira project. All test cases had the prefix ID of "M3UT-" plus a number, which is the project...
Per the Atlassian / JiraAlign help documentation: Jira Fix Versions that have a release date that falls between the start and end date of a Jira Align PI will create a corresponding Release Vehicle i...
Subject line says it all. I've wasted too much time wading through search results that return admin for other products or try to upsell me to by more product. All I'm looking for is...
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