End opsgenies alerts

good morning I wonder how long an alert stays open in opsgenie if there is no action?

I configured the auto close option for alerts that had not been updated within 72 hours, but there was still a legacy of 6 months ago.

1 answer

Community moderators have prevented the ability to post new answers.

0 votes

Answer accepted

Hi @[deleted] ,

An alert can stay open forever if there is no action taken on it. Which would explain why you had an alert open for 6 months.

Auto-close policies do not work retroactively either - meaning once configured, it wouldn't apply to alerts that were created before the policy.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Nick muito obrigado pelo apoio

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Like • Nick Haller likes this