Opsgenie

Is there a way to share actions between teams? This is a hack... but it is the only way that I see to share actions between teams. Having 3 teams: Team A: with an action configured with a fake UR...

• Question
• cloud
• opsgenie

I have a policy created for a team, but I cannot add a maintenance window to enable this policy as I can for global policies, using this API: https://docs.opsgenie.com/docs/maintenance-api I always ...

• Question
• api
• opsgenie
• rest-api

Can someone provide an example of the OEC json configuration and the powershell method to capture the globalargs passed?

• Question
• cloud
• opsgenie

Dear all, We are trying to create different incident scenario in opsgenie but we could not get trough Case 1 : When an alert counts in opsgenie > #3, we would like to automatically create an In...

• Question
• opsgenie

Hi there, While I can add actions when I create an incident manually. It seems that I cannot configure the incident rules to add an action that must be added to the incident created automatically. ...

• Question
• cloud
• incident
• opsgenie

Hello,   I have a weird behavior from Opsgenie Android application on my smartphone since few month now, where notification sound suddenly stop after few seconds.   My setup is as follo...

• Question
• android
• cloud
• opsgenie

Dear all, When Integrating Dynatrace in Opsgenie, we have used the Dynatrace Webhook integration. By doing so we have alerts coming in opsgenie nicely but most of placeholder fields gets empty . We...

• Question
• opsgenie

Hello, There is a use case where it is possible to add impacted services through the UI but not from the API (https://docs.opsgenie.com/docs/incident-api), this is something that would help automate...

• Question
• cloud
• opsgenie

Dear all, We have setup in a test cloud the opsgenie integration with dynatrace. We have use for that Dynatrace Webhook Once the dynatrace integration has been done, we have configured it to accep...

• Question
• opsgenie

Hi,  I am trying to integrate Opsgeine with StatusPage. i am trying to find a way to update multiple components in the same statuspage incident. instead of opening a new incident for each comp...

• Question
• cloud
• component
• incident
• label
• opsgenie
• +1 more tag...

Hello, For these features in Incident: Automatically create an incident with incident rules Create an incident template Associate an alert with an incident Does need all users to be in the E...

• Question
• cloud
• opsgenie

We have installed the OpsGenie WebHook integration with Zabbix, and the OpsGenie Edge Connector. With this, Zabbix sends alerts to OpsGenie as it should, however alerts acknowledged in OpsGenie are ...

• Question
• opsgenie
• zabbix

For an open incident when the priority is increased (e.g. from P3 to P1), the responder alert will restart. In the logs of the responder alert you see this message: "Alert priority has been updated ...

• Question
• cloud
• opsgenie
• priority

Hello, I need to know how to use the following: - Alerts  - Incidents What the difference between them? Thanks, Zaid Darras Systems Administrator

• Question
• alert
• cloud
• incident
• opsgenie

Is there a way, and how would I capture the importance of an email and assign an alert priority to it.   We've routed emails coming to a team mailing list to an OpsGenie email integration ...

• Question
• cloud
• opsgenie

This article was co-authored by Gavin Cohen of Zebrium. Zebrium has a bi-directional integration with Opsgenie and is a machine learning solution for RCA.  We all know the drill. 💤 You'r...

• Article
• opsgenie

Hi Team, We have configured the Jira to Solarwinds service desk integration. Now we want to link the new ticket/existing ticket to SolarWinds. I have done more research to find the documentation bu...

• Question
• jira

So we have 2 teams in Obsgenie, let's name them Team Frontend (FE) and Team Backend (BE). Currently FE is receiving all Splunk alerts, and BE gets nothing. A second plugin especially for BE didn't w...

• Question
• opsgenie

Is there a way to identify deleted alerts or an audit of the alerts that has been deleted. 

• Question
• cloud
• opsgenie

How to configure webhooks in Bitbucket to trigger a Jenkins job to checkout only the pushed branch and run?

• Question
• bitbucket
• cloud
• jenkins
• opsgenie
• webhook

In OpsGenie, I want to change the naming conventions for the incident levels from P1 to P6 and have the ability to remove incident levels. How can I accomplish this? 

• Question
• opsgenie

Hello, Can we create an automation rule/way to set Opsgenie shifts on-call schedule for every week? Thanks, Zaid Darras Systems Administrator

• Question
• automation
• cloud
• on-call
• opsgenie

Hi All, We have installed "OpsGenie" and configured to point to ServiceNow Dev Environment. As Opsgenie is Bi-Directional that is any alerts created in Opsgenie will auto create Incidents in S...

• Question
• cloud
• incident-management
• opsgenie
• servicenow

Hi!    I'm trying to find the "advanced" button for the email integration, but can't find it in the top right corner which is where this page https://support.atlassian.com/opsgenie/d...

• Question
• cloud
• opsgenie

...riority) if asynchronous: thread = incident_api.create_incident(create_incident_payload=body, async_req=True) create_response = thread.get() else: create_response = i...

• Question
• cloud
• opsgenie
• python