Opsgenie

The search function includes preceding or trailing punctuation when it searches for words. For example, I have an alert where the "description" field is: Transaction "Cisco Call Manager Alarm Manage...

• Question
• cloud
• opsgenie
• search

We do have Prometheus integration with OpsGenie, alerts are forwarded fine. The grouping includes the "severity" label which is in turn used (GroupLabels) to map to the OpsGenie priority. When I chec...

• Question
• opsgenie
• priority

Hi all! My monitoring tool send a bunch of tags which is encapsulated in the field {{dd_tags}}. For example it sends:  "Datadog Tags": "Service:Appname, Team:Teamname" (tags found log) When ...

• Question
• opsgenie

Hi I woul like to make Opsgenie send sms based on specific incident. for example when the URL:example.com is down    Is that possibel?

• Question
• opsgenie

Hi, I've been wondering how the service relationships work. My situation represented by a simplified example: There are 2 services defined, P and Q P contains Q There is a rule for an alert tha...

• Question
• incident
• opsgenie
• service

Dear all, We are actually testing Dynatrace integration with Opsgenie. For that we use teh Dynatrace webHook v2. During our test we receive the following sample json inside variable Problem Detail ...

• Question
• opsgenie

I'm trying to generate some reports specific to my needs. I can ofcourse take the data out but I prefer to find a way to do it within OpsGenie website if possible. Is there a way to create a custom...

• Question
• cloud
• opsgenie

Trying to set up OpsGenie to manage Incidents and am as far as setting up a Conference room for Incident Command Centre, but don't see the 'Conferences' tab under Teams or under settings.

• Question
• opsgenie
• summit

Dear all, We have some issue while trying to mapp different fields from Dynatrace payload to Opsgenie. Based on the documentation, there is a custom pay load define as below :   For exem...

• Question
• opsgenie

Hi there I am runnning through these steps https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-salesforce-service-cloud/. I have completed all the steps and set up a sandbox Sal...

• Question
• integration
• opsgenie

We have integrated kapacitor with OpsGenie and configured it to duplicate messages, and this is working fine. The Message in the alert reads P3, "Warning Server-1 Memory usage is 80%" When further ...

• Question
• cloud
• opsgenie

I would like to know if I installed an alert button at a location that when pressed would automatically send an alert through Opsgenie to a team of technicians?

• Question
• cloud
• opsgenie

There are occasions where there is more than one incident happening at the same time, particularly when we start integrating planned maintenance and suspected cases. A consequence of this is that inc...

• Question
• cloud
• opsgenie
• slack

Dear all, We have different Alert which are occuring in Opgenie from dynatrace. Then we define an Incident rule which create an Incident if Alert priority is P3 What we noticed is that when we hav...

• Question
• opsgenie

Hi, I am having issue setting up the connection between opsgenie and jira service desk. I would like that when a ticket is created, an alert would be created on opsgenie.    I have the f...

• Question
• jira-service-desk
• opsgenie

Can an Admin of a team view or modify other team users notification preferences that are set for alerts?

• Question
• alert
• opsgenie

We have users who want to receive weekly automated report sent to organization level users automatically.   Is there a way to configure who received weekly opsgenie summary email other than...

• Question
• cloud
• opsgenie

Is there a way to share actions between teams? This is a hack... but it is the only way that I see to share actions between teams. Having 3 teams: Team A: with an action configured with a fake UR...

• Question
• cloud
• opsgenie

I have a policy created for a team, but I cannot add a maintenance window to enable this policy as I can for global policies, using this API: https://docs.opsgenie.com/docs/maintenance-api I always ...

• Question
• api
• opsgenie
• rest-api

Can someone provide an example of the OEC json configuration and the powershell method to capture the globalargs passed?

• Question
• cloud
• opsgenie

Dear all, We are trying to create different incident scenario in opsgenie but we could not get trough Case 1 : When an alert counts in opsgenie > #3, we would like to automatically create an In...

• Question
• opsgenie

Hi there, While I can add actions when I create an incident manually. It seems that I cannot configure the incident rules to add an action that must be added to the incident created automatically. ...

• Question
• cloud
• incident
• opsgenie

Hello,   I have a weird behavior from Opsgenie Android application on my smartphone since few month now, where notification sound suddenly stop after few seconds.   My setup is as follo...

• Question
• android
• cloud
• opsgenie

Dear all, When Integrating Dynatrace in Opsgenie, we have used the Dynatrace Webhook integration. By doing so we have alerts coming in opsgenie nicely but most of placeholder fields gets empty . We...

• Question
• opsgenie

Hello, There is a use case where it is possible to add impacted services through the UI but not from the API (https://docs.opsgenie.com/docs/incident-api), this is something that would help automate...

• Question
• cloud
• opsgenie