Opsgenie

Hello, We have some teams that are not fully in Opsgenie and some experts we consult that are not part of a team in Opsgenie.  Some of our alerts are issues where we need to involve those other...

• Question
• opsgenie

Hello, I'm trying to set up Jenkins integration on a server of ours, but I'm seeing odd behavior in the logs and not seeing any alerts or notifications out of OpsGenie.   As far as I can...

• Question
• jenkins
• opsgenie

" Team API Keys are not authorized to perform this action"

• Question
• opsgenie
• cloud

I am following the instructions of  Integrate Opsgenie with Microsoft Teams V2   When I click on step 1 - Go to Opsgenie's Microsoft Teams Integration page. I get the fol...

• Question
• ms-teams
• opsgenie

...etrics_path: "/yyy" params: agent: ['xxxx'] delta: ['true'] function: ['xxxx'] static_configs: - targets: ['yyyy'] - job_name: 'DT12A SAMPLE' scheme: https basic_auth: username: usr password: pwd m...

• Question
• prometheus

good morning I wonder how long an alert stays open in opsgenie if there is no action? I configured the auto close option for alerts that had not been updated within 72 hours, but there was still a l...

• Question
• opsgenie

We are testing Runscope integration with Opsgenie and to set the configuration for notifications in Runscope, do we have to set the notifications for each and every API or we can roll out this config...

• Question
• cloud
• opsgenie

Can we push the extra property values from Opsgenie to custom fields in Jira. We have an email integration and there are some extra properties that have been captured and can we push them to custom f...

• Question
• cloud
• opsgenie

We have two cases where we are trying to integrate Opsgenie with JSM and can't seem to figure it out. 1. If a ticket is created in JSM and it matches the JQL filter in the webhook, it works as expec...

• Question
• opsgenie

Hi there! Testing Opsgenie and I can't figure out how to set up on-call-schedule such a way as not to take into rotation weekends (Saturday and Sunday). Is it possible? Thanks for the help!

• Question
• on-call
• opsgenie
• schedule
• weekend

Hello, Our Opsgenie to JSM/ Jira integration leverages the connector and it's currently leveraging my email address for the user name per the doc:  https://community.atlassian.com/t5/Opsgenie-...

• Question
• connector
• jira-service-management
• opsgenie

When using OpsGenie I have noticed that my phone's Do Not Disturb settings are getting over ridden. This is causing me to miss other important notifications which are resulting in my boss calling my ...

• Question
• opsgenie

Hello Atlassian Community, We are looking into opsgenie to handle our alerts from multiple systems (mainly Azure) and have a question about alert deduplication. When an alert is deduplicated, it in...

• Question
• cloud
• opsgenie

Hi, I have a service ticket open, but wanted to ask the community if they have had this issue occur? Use Case: we have an Opsgenie to JSM integration per the documentation enabled. Symption:  ...

• Question
• integration
• jira-service-management
• opsgenie

Is it possible to have this work flow? Alert comes into OG > escalate to different team > have OG send a slack message to that person on call. Or a specific slack room. I know you can by crea...

• Question
• cloud
• opsgenie
• slack

In Settings/Users, the unverified users show me the options to "Re-invite" user... i want to re-invite users via API, is it possible?

• Question
• cloud
• opsgenie

I have an increasing complex integration between Opsgenie and JSM.  I was able to configure the integration per the documentation and when I create an Opsgenie alert, it will create an JSM servi...

• Question
• comment
• jira-service-management
• opsgenie

Hello, i try to manage my services in Opsgenie with Terraform. We try to manage everything possible as code and Opsgenie is one of the tools we'd like to configure with Terraform because there is an...

• Question
• cloud
• opsgenie

Hi, this is a pretty wide open question, but all of the sudden I am not able to receive JSM/ Service Desk Tickets into Opsgenie for one of our teams. I've went so much as to create a new JSM integra...

• Question
• opsgenie

Hi community, I am trying to get acknowledgement of alerts in Opsgenie to trigger (via HTTP API) acknowledgement in PRTG of the initial alert.   I have everything else in terms of the HTT...

• Question
• cloud
• integration
• opsgenie
• python

Hi, I am trying to update a "rotation" under "schedule" using API call with no success. I can GET/POST but cannot PATCH/PUT. I get "Request method 'PATCH' not supported" or "Request method ...

• Question
• cloud
• opsgenie

Dear Community, I get stuck creating an Opsgenie account, I cannot fulfil the claim your site option, is always grey out the option Agree doesn't matter what I type in.    

• Question
• jira-service-desk-server
• jira-service-management
• jira-service-management-server
• opsgenie

My app must have just been updated. I used to not have this problem but now I have no control over the volume of the alert even when the phone is silenced.   I found an older thread about it (...

• Question
• cloud
• opsgenie

I like the new IOS critical alert feature, however the alerts play at max volume no matter what. This makes the feature essentially useless for me, as this volume is WAY too loud and wakes up the who...

• Question
• cloud
• opsgenie

Hello, looking for creative guidance on the best way to solve the use case: Setup: - JSM hooked up to Opsgenie (JSM ticket creates Opsgenie Alert to same team) - JSM hooked up to JIRA (JSM ticket ...

• Question
• opsgenie