Cannot authenticate API

[Nilan Bhattacharya]

I am trying to check if the API works.

curl -X GET "https://api.opsgenie.com/v2/alerts/requests/40dd7940-a388-482a-bc06-1a792bf785a4-1627953015805" -H "Authorization: GenieKey ***dd***-766e-4209-****-****e598b976"

gives me: 'Could not authenticate'

I am on the free plan.

Any idea what might be going wrong?

[Nick Haller]

Hi @Nilan Bhattacharya ,

The Get Request Status API is available on the Free plan. Make sure you are using the correct URL depending on whether your Opsgenie account is US or EU:

So you're aware, your request shared above it to GET an alert based on the request ID (not the alert ID). For example, below I created an alert via API - which produces a request ID in the response:

I'd need to use that request ID in the Get Request Status API call:

Otherwise, I could use the alert ID to GET the alert as well (above) with this:

https://api.opsgenie.com/v2/alerts/91a9e9fa-e792-4840-bbb5-044cece7d224-1627996363801

Hope this helps! Let us know if you have any other questions.

[Nilan Bhattacharya]

I still can't get it working.  Not sure why it is so difficult.  I am checking with support.

Would you know how to increase log levels with Lamp?

[Gonchik Tsymzhitov]

Hi! 

Looks like it's permit 

• https://docs.opsgenie.com/docs/service-api#create-service
• https://docs.opsgenie.com/docs/incident-api

Based on that one

https://www.atlassian.com/software/opsgenie/pricing