Opsgenie

We have a Standard Jira Service Management plan. We are looking to utilize Opsgenie not only for our Service Management projects but also add the SolarWinds Integration. (specifically, 'Solarwinds Or...

• Question
• opsgenie

When we receive a call from Opsgenie, an automated voice says you have to press a key, to accept the call. Is there a way to turn off this, so that you don't have to do this key press to accept the ...

• Question
• cloud
• opsgenie

I've made a few successful API calls using the same integration key (Get Alerts, Update Description, Add Tag), but while trying to CLOSE ALERT, I get "The remote server returned an error: (400) Bad R...

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• cloud
• opsgenie

Thanks

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• cloud
• opsgenie

Hello everyone, I'm trying to create automatic Opsgenie alerts from Jira Service Management, actually this is working but alerts are always creating with P-3 Moderate priority, and I wish this could ...

• Question
• alert
• automation
• cloud
• integration
• jira-service-management
• +1 more tag...

We’re excited to announce that our new integration with Snyk is currently in beta! Snyk is a developer-first security solution that helps organizations use open source and stay secure. Integrate Snyk...

• Article
• opsgenie

Is there a way to escalate to all users in a schedule or to simulate such behavior? There are options to escalate to on-call, previous, and next users, and to route to other teams, but not...

• Question
• cloud
• opsgenie

My apologies if this has been answered previously. I'm curious if there's any options with e-mail integrations to communicate OUTBOUND from Opsgenie actions have been taken.  My specific exampl...

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• opsgenie

We have escalation rules in place to alert alternate teams based on tags on an incident. When an incident is created, is it possible to automatically add tags based on criteria?  I see the abil...

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• opsgenie

Hi, I have a use case where the on-call schedule defines a new user every monday in rotation. I would like the notification for "schedule start" to be sent on friday to remind the users they will be ...

• Question
• cloud
• opsgenie
• schedule

Currently we are creating alerts in Opsgenie from New relic and these alerts must be created in JSM and we already have this in place. Now what we need is to have an option to customize the data in t...

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• cloud
• opsgenie

We have integrated new relic with opsgenie and Can we customize summary & description in the alert created in opsgenie, I don't see the customization option on the integration page.

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• cloud
• opsgenie

I couldn't find how to file a bug for Opsgenie, so I'll try this instead. When you have dark mode enabled on the website and click the "?" button in the top right corner, the "contact support", "vie...

• Question
• bug
• cloud
• opsgenie

Hi! I'd like to use Opsgenie as my incident management tool but I need to personalize some features: Depending on the type of incident, I need to use different templates (this is easy), so that whe...

• Question
• cloud
• opsgenie

Hi,   I've configured a CloudWatch integration so that CloudWatch alarms are delivered to OpsGenie. I have a CloudWatch alarm sending alarm events to SNS topic and I've configured OpsGeni...

• Question
• cloudwatch
• heartbeat
• opsgenie

Did you know that we hold an introduction to Opsgenie webinar once a month? We give a high-level demo of Opsgenie and then hold a live Q and A.  Since we often have many attendees, we can't get ...

• Article
• opsgenie

If I set some json values on my azure alerts in the data.alertContent.properties block how can I access them from opsgenie? It looks like they are just ignored, even the docs page has them set but t...

• Question
• azure
• cloud
• opsgenie

We've had some issues with alerts from Grafana integrations going missing in OpsGenie due to unintended alert de-duplication. There are issues with the OpsGenie-Grafana integration for a setup with m...

• Question
• opsgenie
• grafana

Hi,   I'm trying to define a new "delay" policy that would delay until the next morning my alerts that have a tag that contains the "test" string. I created the policy as shown in the picture...

• Question
• cloud
• opsgenie

Hi all.  I have elasticsearch alerting and it works fine but I can't add OPSGenie webhook as it doesn't work at moment.  Any other idea to connect them both?  I am using elastic wat...

• Question
• opsgenie

Hi folks,  I've recently started a new job with a small company in IT. I've been put in charge of revamping the incident management process. We currently use Jira Service Desk cloud and I'm eva...

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• opsgenie

i just want to undersatand how does this work any help please

• Question
• opsgenie

Based on your feedback and usage metrics we've changed the look of the Incident Command Center (ICC) as of February 10, 2021. You'll see the newer interface once you open a new ICC Session.  &...

• Article
• opsgenie

We have integrated MS teams in opsgenie and it will send alerts to channels when alerts fire. The problem is I have rules set on the alerts which depending on certain conditions alerts can be held, ...

• Question
• cloud
• ms-teams
• opsgenie

Hi Guys, I was trying to install OEC on my local servers (CentOS 6.10).  I ran the following command (suggested by Installation page): sudo rpm -i opsgenie-oec-1.1.1.rhel6.x86_64.rpm and ...

• Question
• cloud
• opsgenie