Opsgenie

Hi there, so I need Apple Pay as a Statuspage in order to be included as an external service within Opsgenie. This one show the Apple Pay as a service endpoint, but it is impossible to use from Ops...

• Question
• integration
• opsgenie
• statuspage

Dear all, I have an Incident which has been previously created from an Alert through the following Incident rule : Then as a test I have a created manually a dummy Alert of P2 priority only wit...

• Question
• opsgenie

Where is the right place to ask about and/or provide Feedback regarding the Slack App (/genie command)? https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-slack-app/

• Question
• opsgenie
• slack

How to filter alerts/incidents assigned to me in the Opsgenie mobile app ?

• Question
• cloud
• opsgenie

Dear all, We have integrate dynatrace with opsgenie and the Alias field is mapped to ProblemID in order to be unique. Actually we have an alert coming from Dynatrace which is send to often and due t...

• Question
• jira
• opsgenie

Dear all, We are actually testing opsgenie with Jira Service Management integration. Our context is as below : 1 We receive alert from Dynatrace 2 Alerts create automaticaly an incident in Opsgen...

• Question
• opsgenie

Dear Opsgenie-Community,   I'm currently implementing a web application in Angular to utilize the Opsgenie REST Api. The integration is already setup and it works when using Postman. When I t...

• Question
• opsgenie

I product manage a monitoring tool called SnappyFlow and we typically use webhooks with a standard payload to send alerts to incident management tools like Opsgenie. In the case of Opsgenie, I don't...

• Question
• cloud
• opsgenie

Good morning, there was a demand here where I need to present in a field the time that a call took to be answered, is there any function or native field of the jira? do you have any guidance on how i...

• Question
• jira-service-management

Hi there,   I'm currently using Heartbeat to find out whether or not my service is alive. Is there any reporting mechanism to find out the history of when the services were up/down, something ...

• Question
• cloud
• heartbeat
• opsgenie
• report

I'm trying to find out if after an incident/alert is created and the notifications for the on-call team members go out if I can then manually send a notification to a team member from the alert/incid...

• Question
• opsgenie

Dear all, We are actually evaluating opsgenie and we face to a question related to Incident and Responder alert. We notice that when an incident is created from incident rules, it does different th...

• Question
• jira
• opsgenie

Hello everyone, I am trying to create alerts from AWS Lambda using python SDK. When I execute the script from my PC or AWS EC2, it works fine and takes ~10 seconds (business logic + fetching data ...

• Question
• cloud
• lambda
• opsgenie
• python

Dear all, We use opsgenie with a Dynatrace integration, We have define indient rule which create an incident when alert is of P2 priority. The Incident is properly created but what it is wierd is ...

• Question
• opsgenie

Dear all, There is some clarification that I try to get on the way opgenie handle alerts. What I have unserstand is that the unicity of the Alert is handle through the Alias Field. In our case we ...

• Question
• opsgenie

In the past, managing IT infrastructure was a hard job. It required a lot of manual effort and it was hard to keep track of all the necessary information (monitoring, scalability etc). Thankfully, as...

• Article
• opsgenie

We have ~45 Global notification policies and a similar number of teams of which ~25 are active. We would like to migrate the Global Notification Policies to Team Notification Policies in o...

• Question
• cloud
• opsgenie

Each participant is assigned a color and is represented with that color in the schedule preview. Can I change this color?

• Question
• cloud
• colour
• opsgenie

how can i open an incident automatically if i get a p1 and p2 alert and at the same time open a jira ticket

• Question
• opsgenie

Hi, we setted up a Integration between Jira Servicedesk and OpsGenie, so far all is fine, but we are facing following issue: If we close the alert in OpsGenie, the ticket in JSD will get the stat...

• Question
• cloud
• jira-service-desk
• opsgenie

Dear all, we are testing for a customer the integration of dynatrace with OPSGENIE. We are using for that Opsgenie Dynatrace integration webhook v2. In the payload we receive from dynatrace, we do...

• Question
• opsgenie

Hey guys how are you doing? if possible, i would like the help of a technical support assistant to understand if our use case is possible on your platform. this has high impact for us since if it is ...

• Question
• cloud
• opsgenie

Hi there! It's been a while since we've had a what's new post and we have a lot to report on! Including:  Deprecating the vertical navigation bar Team-level incident rules Postmortem API...

• Article
• opsgenie

We are beginning to use web APIs to imbed OpsGenie alerts and statistics into application/team specific dashboards.  So for example, if we have an "Accounting" team we create a dashboard that li...

• Question
• cloud
• opsgenie

I'm trying to create an integration where an alert created in opsgenie through an integration with solarwinds creates an incident automatically in jira. However, the alert is being opened but the inc...

• Question
• opsgenie