Opsgenie

Is there any way we get customizable alert notification on slack. For instance, if there is alert and 4hrs are passed for that, then through integration we get a message on slack channel #abcde ta...

• Question
• opsgenie

I would like to request a feature to allow us to reorder the saved searches in the Alerts Menu. 

• Question
• improvement
• opsgenie

Hi there! I'm looking for some help/guidance on which product to make use of:  Opsgenie or Jira Service Desk. We need a system that will allocate tickets once a customer sends through a feedba...

• Question
• opsgenie

Is there a way to create custom reports in Opsgenie? Or is there a way to export the data to another reporting tool?

• Question
• opsgenie

Given a weekly rotation starts at 0900:   How do I get the override form to display 0900 to 0900? Currently it does 0900 to 0000: I want this form to always match the starting TIME ...

• Question
• cloud
• opsgenie

Given a rotation: (ignore the override)   Can I remove the blue participant s without modifying any of the rotation prior to their next rotation? In particular this is annoying because ...

• Question
• cloud
• opsgenie

There seems to be no Meraki integration in OpsGenie? I'd like to receive notifications when a Meraki AP or Switch goes offline. The email notification is pretty ugly, batching multiple devices into ...

• Question
• opsgenie

While in the /alert/list view, is there a way to filter out all the alerts that are related to an incident and only show the alerts that are not associated with any incident? A manual way ...

• Question
• cloud
• opsgenie

I am new to OPsGenie and also coming from pagerDuty and finding the workflow in OpsGenie to be very cumbersome when you have a large amount of incoming alerts. It all revolves around acknowledging al...

• Question
• cloud
• opsgenie
• workflow

Hi All, Is it possible to delay notifications on Ops genie going to the on-call engineer for a period of time.  We monitor a lot of websites and have an integration from Pingdom built into Ops ...

• Question
• cloud
• opsgenie

There are 3 shifts in 24hrs. Need to create on Call routation in Ops Genie.    First Shift  (8 AM to 4 PM) Second Shift (4 to 12 AM) Third Shift (12 AM to 8 AM)  In each shif...

• Question
• opsgenie

Hi  Where is the documentation for the MSTeamsV2 Bot? What is the Body Field order of the "Alert" cmd?   alert [alert message] for [team1,team2,user1,..] - Create an alert with the ...

• Question
• opsgenie

Hi all, I've set up an Azure integration to handle alerting and I'm looking for a way to automatically close the alert on OpsGenie as soon as the Azure Alert reports that the issue is resolved.&nbsp...

• Question
• azure
• integration
• opsgenie

Hi! I have an integration with SNS (that receive events from AWS EventBridge), and I would like to open alerts only when there are some member in a Rotation (on-call), it means, out of the working ti...

• Question
• opsgenie

Hi Community,  I have app. 4 teams in OpsGenie and have setup integrations between the individual teams and JSM. My issue is that when 1 JSM ticket triggers alerts via 4 integrations the 4 team...

• Question
• integration
• notification
• opsgenie

Is there a way to enrich the Cloudwatch  messages Opsgenie sends to MS Teams? Currently the only information displayed is: Alarm Name: Name Alarm Description: Description Priority: P3 S...

• Question
• cloud
• cloudwatch
• ms-teams
• opsgenie

Is there a way to create a weekly Slack alert that would show the OpsGenie on call schedule for the week?   Thank you!

• Question
• cloud
• opsgenie

I'm trying to manage Opsginie alerts statuses which are in our alert slack group. After I try '/genie connect' I'm getting an authenticate in opsgenie which leads to an error msg :  {...

• Question
• opsgenie
• slack

I connected the Jira Service Management of a customer to OpsGenie. For every JIRA ticket there is an alert being created. The customer has a custom field for the team that is responsible. Only if ...

• Question
• cloud
• jira-cloud
• jira-service-desk-cloud
• opsgenie

I've made a successful API call using the integration key to create alert. It is possible to close the alert using the user api key? With this command curl -X POST https://api.opsgenie.com/v2/alert...

• Question
• opsgenie

Hello, I'm new to Opsgenie (as included in Jira Service Management Cloud). I need to login into Opsgenie app on Android app. The problem I have is about the login with microsoft account. When I try ...

• Question
• opsgenie

  Hello. I am trying to get a list of alerts for the previous calendar month with specific tags via an API request . I don't find anything about this in the documentation. could you please prov...

• Question
• alert
• analytics
• api
• opsgenie

Hi, So recently my requests sent to https://api.opsgenie.com/v2/alerts/requests/ are returning 404 errors. If I don't include the authorization header I get could not authenticate, requests I ...

• Question
• cloud
• opsgenie

Please see the discussion from the same question asked in Jira Service Management questions area: https://community.atlassian.com/t5/Jira-Service-Management/Customize-Severity-levels-when-creating-a...

• Question
• opsgenie

When I am looking at a list of alerts, I would like to see a notification that there is an note already on the alert and how many notes if more than one. Is that possible? 

• Question
• opsgenie