Opsgenie

Am integrating Jira with Opsgenie Where as in Opsgenie need below requirements to be met from my side 1. Automation should take the next 4 people from oncall roster & replace the current transf...

• Question
• cloud
• opsgenie

Hello, We are currently trying opsgenie, for basic on-call alerting. There is lot to like, but we could not find how to handle the following situation : In the middle of the night, a drowsy on-call...

• Question
• cloud
• opsgenie

I'm having an issue with my iPhone 12 and Opsgenie critical alerts. I previously was using a separate phone (iphone 7) for work and even when I had my phone on vibrate, the critical alerts would make...

• Question
• cloud
• opsgenie

I have an alert configured in the elastic cloud which I throw at both Slack and opsgenie API (webhook). The alert goes through the Slack channel but the opsgenie doesn't create an alert for it. Cou...

• Question
• opsgenie

We are wanting to send all of our incidents from SolarWinds over to OpsGenie.   We have this integration setup and tested and so far so good. However, we only want to send notifications du...

• Question
• cloud
• opsgenie

Hello, I'd like certain alerts created in datadog to page multiple teams at the same time (and add them both as responders). I have a separate datadog integration for each team, and I've tried addin...

• Question
• cloud
• datadog
• opsgenie

Hi, I am not able to fetch response for any of the rest apis of opsgenie. Though the response code is 200 but its keep on saying "Please enable your browser cookies to use OpsGenie." while requestin...

• Question
• cloud
• opsgenie

Like how can we restrict tickets coming from specific user in opsgenie or JSD

• Question
• opsgenie

I would like to start sending deployment information from GitHub to OpsGenie. Unfortunately the documentation for the Api's say that only Bitbucket is supported.  Are GitHub deployments suppor...

• Question
• github
• opsgenie

Does anyone else feel that being able to associate an incident with an existing Slack channel would be useful? Right now we only seem to be able to create a new channel, rather than link to one where...

• Question
• opsgenie

We can invite Users and add them to Teams, define oncall schedule, etc. We can also create Groups and add Users to them... but that's it? What are Groups used for in OpsGenie?

• Question
• cloud
• opsgenie

Unlike labels in Jira, when I start to type a tag in Opsgenie, there is no autofill. I would like to get a list of all the tags that are in use in Opsgenie.  Is there a way to get that list?

• Question
• cloud
• opsgenie

Hello, With the new update to New Relic, there is no longer an Opsgenie integration but rather a webhook.   https://docs.newrelic.com/docs/alerts-applied-intelligence/notifications/destination...

• Question
• opsgenie

Hi everybody, I've administrator and service desk team privilliged. I'd like to ask you I want to integrate our Jira Cloud environment with our Server Density service for OpsGenie Alert System. So ...

• Question
• jira-service-management
• opsgenie
• server

We have a SCOM 2022 environment and the OpsGenie solution sometimes seems to work and then stops working. After a complete removal of the Opsgenie Intergration and install with another intergrationb ...

• Question
• cloud
• opsgenie

I am using trail version of opsgenie to check features of the tool. While I was exploring analytics part I found in the documentation it is mentioned there are several reports like Alert reports, mon...

• Question
• analytics
• cloud
• opsgenie
• report

For example, an alert will cause a notification to appear in the designated slack channel. Now let's say the first responder doesn't respond and the next person in line is notified. Can that escalati...

• Question
• cloud
• opsgenie

When I manually create an alert and the incident and then associate the alert to the incident, the association works. I did it this way for testing purposes to see how it worked.  When I try to...

• Question
• cloud
• opsgenie

Looking for the list of actions to add to config.json. Here is the list available on integration's config page (I was able to guess "Create"): OEC action - config.json action alert is created - Cre...

• Question
• opsgenie

We POC'd Opsgenie in a separate instance and activated it's usage there.    We are on our 2nd year of Opsgenie usage and we'd like to leverage JIra integration. It seems the integration r...

• Question
• cloud
• opsgenie

For example,  We have an email that is used for support and urgent issues.    The email subject line begins with [support] if it is a general support request and not something majorl...

• Question
• cloud
• opsgenie

Hello everyone! Right now we have Icinga 2 monitoring and Opsgenie Cloud integration. Have problems to solve: 1. Acknowledgement message doesnt shows in Opsgenie alert, it only updates statuc to A...

• Question
• opsgenie

Is there a way to link KB articles written in Confluence to an Ops Genie Incident Alert?

• Question
• cloud
• opsgenie
• questions-for-confluence

This article outlines how to extract fields and data into an alert that are not offered through an integration by default. The Advanced tab of an integration shown below is only available only on...

• Article
• opsgenie

One team is notified overnight for the lower environments (Int & Stage) from the integrations they have set at the moment. They would like to have these two environments only notify them by email...

• Question
• alert
• cloud
• environment
• opsgenie