Opsgenie

Hi Team,   There is no option to send alerts to all the users in the schedule. Only option available is next user on call in schedule. We wanted to send alerts to all the users in schedule if...

• Question
• cloud
• opsgenie
• opsgenie-cloud

I see both the users in the same team, but seems like user 1 is not getting notifications. Why is the "New alert" rule not being applied?  

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hey Community!  In order to create a new subscription, please follow the steps from the following article - https://support.atlassian.com/opsgenie/docs/view-global-and-team-reports/&nbsp...

• Article
• analytics
• opsgenie
• schedule
• subscription

hello,  i'm using opsgenie integrated with grafana and i want to stop the de-duplication.  i'm using multidimensional alerts on grafana (1 alert for several metric) and i want to see on...

• Question
• opsgenie

When I am trying to set up a new email integration i am getting an error when trying to send alerts to Opsgenie. Im receiving the error:   Client does not have permission to submit to this ser...

• Question
• opsgenie

Hello all. I'm trying to create notification rules in Opsgenie, but I can't seem to find any options to add them.

• Question
• opsgenie

Hello all! I'm having issues with getting the full functionality of Jira to Opsgenie integration working.  Specifically, being able to have Opsgenie alerts be ACK'd and CLOSED through the JSM...

• Question
• integration
• jira
• opsgenie

Hi! Is there any way the teams to access alerts for on-call team? Currently the alerts are not visible for other teams, so clicking Slack notification, other teams are not able to see the details.

• Question
• opsgenie

Hello all, I would like to remove some tags from alerts through OpsGenie Mobile App (it is feasible through the web interface). From what I see I can add tags but I can't remove it. Is there any wa...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hello Everyone, how are you? I need to do the Download Number of Alerts Detailed, but until last week the message column appeared in file .csv. This week for my surprise this column no appear more. ...

• Question
• cloud
• opsgenie
• opsgenie-cloud

We have an outsourced support team which works from 8am to 5pm CST.  I want to set up OpsGenie to send a slack message to a specific Slack channel when any ticket is opened in the corresponding...

• Question
• jsm
• opsgenie
• slack

Hi,  I want to update our teams internal StatusPage with relevant notifications from a different 3rd party Status Page. I'm using OpsGenie in the middle to ensure that the oncall engineer is awa...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Opsgenie website shows only license cost. Is there any cost for actionable alerts which we would handle? Is there any other running cost?

• Question
• opsgenie

I have an Action policy that links an Action to certain alerts. The alerts have a notification policy linked that will auto-close.  I've noticed in some cases the Action policy fires after the ...

• Question
• cloud
• opsgenie
• opsgenie-cloud
• zzz

Good afternoon, everyone! The following story happened to me. I use zabbix integration in opsgenie. After I disabled this integration, I kept getting alerts until I disabled the action in Zabbix to s...

• Question
• cloud
• integration
• opsgenie
• opsgenie-cloud
• zabbix

We currently have our OpsGenie alerting 4 team members when a Major Incident ticket is raised by staff.  Is there a way to for OpsGenie to look for key words in the ticket context/subject lin...

• Question
• keywords
• majorincident
• opsgenie

We are trying to add a new team created in Opsgenie to be a part of recipients/responders to an existing Alert rule. Scenario: Existing Team in Opsgenie: Team A - Gets the Alerts based on matching ...

• Question
• opsgenie

Hi is there a way to balance JSM tickets if more than one people is set on at the same time as on-call for a team/group? I would like to be able to use opsgenie to establish an on-call team (more th...

• Question
• cloud
• jsm
• opsgenie
• opsgenie-cloud

I am confused. While researching the latest features of Jira Service Management, I noticed that it has the same features as Opsgenie. https://support.atlassian.com/jira-service-management-cloud/docs...

• Question
• cloud
• opsgenie

We are looking to setup an OpsGenie flow for a major incident, it would have 5 people in it. OpsGenie must ensure all 5 are contacted at the same time and constantly until all 5 have been reached an...

• Question
• cloud
• opsgenie

Sometimes when we create an alert from an integration we want to be able to adjust the title of said alert so that our end users know what they are looking at. For example if an alert is created by...

• Article
• aws
• cloudwatch
• integration
• opsgenie

...omething really happened and should be investigated quickly. My wish would be to have the option to mark any acked alerts as being either a false or true positive with a kind of drop down field. T...

• Question
• opsgenie

I have an Android phone Version 14, and my audible alerts do not arrive on time. I get my shift start alert 30 minutes after I start work.  The app also rises my volume to max. I work from home...

• Question
• cloud
• opsgenie

Products and publish with numbers for USA , Canada, Chian , India , hang Kong, south Africa, uk and Nederland and Brazil 

• Question
• opsgenie

I want to receive an alert only based on specific request types, is there a way to setup notifications based on my preferences? 

• Question
• opsgenie