Opsgenie

Hi Team,   We are using standalone Opsgenie, and we use tags to categorize the alerts. I have one concern: if alerts are coming regarding servers, there may be different servers. For example...

• Question
• cloud
• opsgenie
• opsgenie-cloud

About 6 months or so ago my phone stopped ringing when I get an on-call notification.  I only receive a text message.  I would prefer it to ring.  I have an Android phone.  Nothin...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Is it possible to have the alert level (example P1 - P4) be added to the data that is downloaded within the final alert data .csv?   Currently have Alert ID, Alias, TinyID, Message, Status, I...

• Question
• opsgenie

  I am experiencing an issue with the integration between New Relic, Opsgenie and Slack, where alerts are not being closed as expected. Here are the details of the problem: I have configu...

• Question
• opsgenie

Hi,  I have set up tags for certain alerts in the Azure portal. Unfortunately Azure integration does not offer such Dynamic properties. I also looked in payload and I don't see it there either....

• Question
• opsgenie

Is there any way to delay the integration trigger in Opsgenie? We use Zendesk integration to create a Zendesk ticket whenever an Opsgenie Alert is created. The problem is most of the alerts would be...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Is there a way to create the google cloud monitoring integration with terraform? We will have the same challenge with slack.

• Question
• cloud
• opsgenie
• opsgenie-cloud

Our team does not want to receive interactive phone calls through OpsGenie (the functionality is really bad, slow to connect, difficult to hear, leaves everyone frustrated, and often results in the w...

• Question
• opsgenie
• phone

Hi, By default all alerts are sent to a slack channel from OpsGenie irrespective of the priority of the alert. How can we setup multiple channels e.g. slack/email etc. and route the alert to a chann...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi, Wondering if anyone has problem logging into Opsgenie from Opera browser. My observations: 1. It works from incognito mode, which would imply it may be some sort of cookie or cache issue. Tried...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi guys,  I feel like this should be an easy ask, but we are using Jira SM and JSW Cloud and I have set up a Service project and also an OpsGenie rota, based on our Operations Team.  I ...

• Question
• jira
• opsgenie

Hey. We have a rule to notify response team if alert is not closed in time. Although there are many different notification flows available (note added, schedule start-end etc.) there doesn't seem to...

• Question
• opsgenie

all my team mates have roles as USER. they do not see the option of OVERRIDE on their shift schedule, but being admin i can see that option.   as explained in article - https://support.at...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Our requirements is like this -  if A,B,C,D,E are in rotation schedule, if A doesn't ack alert after notifying 4 times (1 each minute), then we can notify to B, if B doesn't ack after being n...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Dear all,   Since the new UI on the Analytics part was deployed we have faced the issue of losing our previous scheduled report. We are not in the midst of closing the payroll for this month a...

• Question
• cloud
• opsgenie
• opsgenie-cloud

all my team mates have roles as USER. they do not see the option of OVERRIDE on their shift schedule, but being admin i can see that option.   as explained in article - https://support.at...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Used this page as a guide to set up new relic integration with Opsgenie through a webhook. Set up integration on "Freds On Call" team page. Copied URL. Set up workflow destination in New Relic usin...

• Question
• new-relic
• opsgenie

Greetings folks, We have a Microsoft Power Automate flow setup to monitor an alerting mailbox we have that receives alerts from various security tools that we use. This flow will extract the subject...

• Question
• opsgenie

Hi,  Im working with an email integration in OG, im trying to find an easy way to pull field data from the message body in to tags?

• Question
• opsgenie

Hi Everyone!   My current setup is OpsGenie, JSM (Cloud), and Azure alerts.  The integration is working as expected and we've been using it for some time now.  I want to create a Te...

• Question
• opsgenie
• cloud
• jira-cloud

I am looking for difference between cozy and comfort views on OpsGenie. What's the advantage of using cozy vs comfort view for monitoring.

• Question
• cloud
• opsgenie
• opsgenie-cloud

  Ops Genie is deleting current week's schedule while updating the schedule for following week. I have a 5 member team that works 24x7, when I'm trying to update the on-call schedule for for a...

• Question
• opsgenie

As I saw in pricing, Opsgenie supports to 100 international SMS in Free plan but cannot verify my Vietnam phone number. The verification code never reach to my phone.  May someone help to confi...

• Question
• opsgenie

  Now that JSM and Opsgenie have been integrated, until when can I purchase Opsgenie as a new standalone application? 

• Question
• jira-cloud
• jira-service-management
• opsgenie

If I have two OpsGenie alerts that are related, is there any way to link them together in the same way JIRA has Causes and Is Caused By?    

• Question
• cloud
• opsgenie
• opsgenie-cloud