Opsgenie

Hi Team, This issue concerns email integration. I am attempting to incorporate message.extract(/Current (queue depth)/) into the tags field, as the tags attribute is not emanating from the email ...

• Question
• email
• opsgenie

We have created a webhook to send alert notifications into Slack but am getting this error when Opsgenie tries to send an alert. The slack integration is not an option so we are just leveraging the ...

• Question
• opsgenie

Our team is looking to setup a more granular configuration for opsgenie, in order to better route and notify our on call about alerts. We are hoping to add a routing rule which will do the following:...

• Question
• alert
• opsgenie

We are having trouble with the Jira Service Management integration in OpsGenie. d We would like to create new OpsGenie Alerts when new JSM tickets are created, as well as set the priority in the ale...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hello! I am setting up email integration for creating notifications. I am trying to build a regex to find occurrences, as the final message I receive comes as a string. How can I obtain all occurrenc...

• Question
• opsgenie

Wasn't getting the notifications from Opsgenie, so tried removing SMS and Mobile app but am now not getting option to re-add the Mobile app

• Question
• cloud
• opsgenie
• opsgenie-cloud

    We are currently using opsgenie integrated with logstash, and now we have a need to have the following scenarios:  - if we encountered 10 times the same error in less than 10mn ...

• Question
• opsgenie

I am needing the ability to post all OpsGenie Currently who is on call to a sharepoint site. Is this available?

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi, I am in an on-call rota and when some kind of incidents occur I get a voice call on my my phone.    Is it possible to have a list of the phone numbers I may get a call from, so that I...

• Question
• cloud
• opsgenie

If we set up email integration, will the one sending the email require a license? My understanding is the sender will NOT need a license, and only those in the call tree will actually NEED the licens...

• Question
• cloud
• opsgenie
• opsgenie-cloud

I am trying to write a tool to inventory our opsgenie monitoring deployments. the integration Ids obtained by ` curl -X GET 'https://api.opsgenie.com/v2/integrations'` call do not include the ...

• Question
• cloud
• opsgenie
• opsgenie-cloud

    We want to create an automation that if an SLA is breached we want to notify the users in an affected services group. Our affected services groups are connected to opsgenie where the ...

• Question
• opsgenie

We have multiple API and email integrations towards OpsGenie and have a question if the alias need to be globally unique across integrations or just for the integration. Please clarify.

• Question
• cloud
• opsgenie
• opsgenie-cloud

  Hi all, I am still getting familiar with the system.   Ideally, we would like after-hours calls to be diverted from our 3CX phone system to Opsgenie and then to the scheduled pers...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi there, We are willing to migrate our UK phone number to a different carrier. Can you please let me know what the administrative steps are with Opsgenie? Thank you! Kind regards, Vladimir

• Question
• opsgenie

Hi, I have a slack tag of on-call (jon-on-call). I am trying to integrate between this tag, and the rotation of the Opsgenie on-call, where: 1. When an on-call is being changed in Opsgenie - updat...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Is it possible to generate a report with users notifications methods? The goal would be to see if a user has registered a method for notification different from email.

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi community, I have done emailed integration in my Opsgenie and I am aware that the {{message}} field in Opsgenie treats the email content as plain text. But there's tabular data in my email conten...

• Question
• cloud
• opsgenie
• opsgenie-cloud

I setup an email integration for Redgate SQL Monitor, and while I'm successfully getting alerts, the Description is all raw html: How do I get something more useful into the Description field?

• Question
• opsgenie

Part of my customer support system is a ticketing portal that generates emails when a ticket is created, can Ops Genie take those emails in and alert on them based on criteria we define?

• Question
• cloud
• opsgenie

Hi, As Zendesk are deprecating triggers has anyone replaced them with webhooks as per Zendesk suggestion ?  Thanks, Jason 

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hello,   I'm new to Opsgenie and looking for some guidance. Our team is set up across three regions (USA, Europe, and Asia) with 4 members in each region, operating on a follow-the-sun model ...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi Team, We have successfully integrated Opsgenie with Icinga 2 following the provided documentation. While host alerts are being received, service alerts from Icinga 2 are not being sent to Opsgeni...

• Question
• opsgenie

We recently have the need to build an on-call rotation and I was trying to explore opsgenie on my home instance. it seems from the time I looked at it a couple of years ago to now it is more fully in...

• Question
• opsgenie

In today's fast-paced digital landscape, ensuring that systems are monitored and incidents are addressed promptly is crucial. One effective way to achieve this is through efficient on-call scheduling...

• Article
• opsgenie