Jira

In Atlassian Support system, there is a custom field "first response date". How do I add such a thing? My plan with this field is setting first starting progress date when user starts his issue. ...

• Question
• jira

We've been using Jira as a support (ticket) and internal development tracking system for about 6 months. Overall I'm very happy but am trying to find best practice ways to improve the support system...

• Question
• jira
• jira-service-desk

I am testing the Epic issue type in JIRA 5.2.5. I created couple of sprints and completed them. Now i want to mark as complete. When i click the drop down, the list does not contain "Mark as done" op...

• Question
• epic
• jira-software

I know I can 'move' a ticket to another issue type, but i would like to make this faster. When I add issue type to the Edit Screen, it's telling me I can't change the issue type because: "compati...

• Question
• cloud
• jira-cloud

I added Epic and Story issue types to my Scheme and tested by creating an Epic, I found two epic name fields. Why is it so?

• Question
• epic
• jira-software

A new plug-in is available to explore issue links from JIRA and GreenHopper in a visual way: https://marketplace.atlassian.com/1211212 A HTML 5 capable browser is required. It's free. Enjoy!

• Question
• jira
• jira-software
• link

Anyone know what happened to this plugin? https://marketplace.atlassian.com/plugins/com.atlassian.jira.plugins.jira-workflow-sharing-plugin (****Update: this plugin is no longer available for JIR...

• Question
• jira

I have a test instance of JIRA which is a clone of PROD. Till today, mail was disabled for the TEST instance. When mail was disabled, all the notifications related to the subscriptions would have bee...

• Question
• jira

Is there a way to default the original estimate field to a value based on the issue type selection? In other words, if I create a new issue with the type 'new feature' is there anyway to assign a de...

• Question
• jira

2013-03-07 11:59:16,505 http-8082-1 ERROR mnambiar 719x185x1 1jecugw 10.20.93.210 /browse/MS-93 [jira.plugin.issuetabpanel.IssueTabPanelInvokerImpl] Exception thrown while trying to call showPanel() ...

• Question
• jira

Hi All, I am searching for a Documentation from atlassian where i can find the Inter Compatibility of all Application. We have Integration of JIRA , Fisheye ,Confluence Bamboo and Crowd among the...

• Question
• bamboo
• confluence
• crowd
• fisheye-crucible
• jira

How to find issue with same summary value ?Any plugin is available or JQL query? Thank you

• Question
• jira

We have HelpDesk sending ticket to mail handler. Some times, HD sends same ticket 3,4 times. Which are created as duplicate tickets in JIRA. I would like to compare new "summary"(JIRA issue fie...

• Question
• jira

Hello i have gone through other question about the migration from CQ to jira but did not find the steps on how to bring attachments from CQ to Jira is there any option available ? I dont know about j...

• Question
• clearquest
• import
• jira

when i am Editing an Issue using Quick Edit, i have a drop down to choose Manager from the list, but the list contains all Managers in the company. Is there any way we can update Manager List based o...

• Question
• jira

Hi I whould like to know if there is any why to create filter by logged work date i need to know time spent for last week. Also i willglad to get ant recommendation for free gadget/report pl...

• Question
• filter
• jira

Can I create a report to show the total number of hours assigned to a user or a group of users, out of the box??? Right now I am using a Filter Results report to show all users in a specific te...

• Question
• jira
• report

Hello, I'm running Jira 4.4.5 and I'm looking to capture the closed date into a field when an issue is closed. I've looked into using the jira suite utilities plugin to fill a custom field with the...

• Question
• jira

Hi everyone! I've created a custom field and I would like it to be set automatically to a User's Group by who reported the issue, so that if I'm a reporter in fx jira-developer group, the cust...

• Question
• automation
• cloud
• jira-cloud
• reporter
• user-group

We use a rapid borad to plan and visualize the content for certain teams in the long run. From period to period there is new planning and we would like to show which of issue we take on in the new pe...

• Question
• jira-software
• jira
• swimlane

Hi - is it possible to hide the sub-task from the Scrum work mode view? Thanks

• Question
• board
• cloud
• jira-cloud
• sub-task

Hi, I have setup a Confluence instance that uses JIRA for user management. JIRA in turn is authenticating via LDAP but the users are stored in JIRA. This works well for users and the ones added t...

• Question
• confluence
• jira
• user-group
• user-management

Hi, I am receiving the above error when trying to configure the Documents Add-On v2.0 for JIRA v5.x. Our evaluation license ran out before I could present it for approval. Consequently, I tried (1...

• Question
• addon-com.stonikbyte.jira.plugins.project-docs-plugin
• jira

We recently encountered a situation where an important email reply from a customer was missed. What had happened is that the sender (me) did not check the "Reply to me" box in the hidden "email optio...

• Question
• email
• jira

Hi there, any idea of getting some information about the formatting or line breaks? thanks Fredy

• Question
• description
• jira
• line-break