Hello, we have Jira Project Management Sofwtare V: 9.12.4 (Data center ) Since several weeks, users experience slowdowns, from a few seconds to a few minutes. This is our configuration: 28 g...
I have agents creating problem issues, and I have clients creating service requests and incidents. In the condition I mentioned, if this client belongs to this organization, use this SLA. But how can...
Hi, I am willing to show a reminder to update some specific fields when transitioning statuses in a company-managed SD. However, this option is not showing in the "Rules" section even thou...
I have a problem closed , I want all tickets related to this problem being resolved .
Hello, I am trying to use automation to update the start and end date for the parent story which I have been able to do, that is not the issue. The challenge is getting the dates I want-what I...
Hi, I have a couple of questions on time units; From what I can see the Default Time Unit setting is Global i.e. across all projects and Time Units can't be overridden for an individual project - i...
We would like to install Sophos Antivirus to our Jira and confluence application server (OS Linux). There is any antivirus exclusions that we should take into consideration ? &nb...
Hello, As organization admin for Jira and have tried to restore access for an user with a deactivated account. Unfortunately there is an issue and the action is not active. Anyone...
Dear community! Is there a way to add a web link to my Jira profile by any chance? I'd like to provide a quick access to my appointment schedules for my collaborators (see screenshot) Than...
Is it possible to change the settings to display different icons for PDF and DOCX files in attached files in issues (blue for DOCX and red for PDF, for example)? Currently, both file formats are disp...
My projects all have the system start / due date fields - these fields are crucial for end to end visibility of projects I have noticed that on the start date field that if this isn't populated that...
Am trying to Integrate Junkin version 2.440.1 server with Jira Data Center We need your support to do with the best recommendation for this.
It seems that for some reason, worklogs data that were available at URL: https://api.tempo.io/4/worklogs/364049 are no longer accessible, I am retrieving error 401, unautorized. Baerer toke...
Hello, I'm working on a forge custom ui app where I display a list of the projects on my instance with their project icon. The projects with a default Atlassian icon are shown, but the projects with...
Hey Community, quick question about the "new" Calendar view feature. In a Software project i have multiple boards, with multiple fillers applied, but when i go to the Calendar View, i...
Hello, ich would like to see the Resolution of my Storys in the Epic. Right now I can see what Status the Story has, but I can't view if for example the Story has the Status Resolved with the ...
Hi, I am trying to set up automation which would report all issues without parent once a day in our Google chat. Could anyone advise me with right JQL for this issue?
Hello, my team wasnt receive email notification from JIRA. My team use Zoho mail and now they cant got any notification. How to turn on global email notification from admin menu? can someone help me ...
Hi guys how can i export CSV of my issues as a original estimation hours, now just only by seconds and have to change the estimation manually convert seconds to hours
Hi, we are a small group that are testing the platform to try to use is a sort of project management, gantt and task timeline. we were wondering if it is possible to create an automation or a templa...
Dear All, I would like to know how can I setup in the Automation the followings: When the user creates a TASK from an EPIC, automatically fill in the Client, Type and Budget fields with same ...
...roject for our own project wont help, as all the companies teams will be in it anyway. I assume this is not true, but is there some documentation we could look at which shows this? Maybe its b...
Hi We have a few old applications that can only send out monitoring alerts using e-mail. To categorize them, I created a custom issue type called "monitoring" with the same settings as the def...
Hi Team, I recently faced this scenarion in my team. Want to understand scenario where say there is a story worth 5 SP added in current sprint and at the end of the sprint team realizes that the sto...
Dear all, We are actually migrating a jira isntance using H2 DB to an other fresh instance using SQL server. For that we have generated the backup xml file from system backup of the source instance...
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