Jira

Hey, I have a strange issue, I am using the V2 API on prem and I am trying to get the estimate field returned for a list of tickets which I have. When  I do a GET on: api/2/issue/{Issue_ID} s...

• Question
• data-center
• get
• jira
• jira-data-center
• rest
• +1 more tag...

The Quick Comments are distracting and take up a lot of real estate in the empty Comments field and they're not necessarily relevant. They're certainly not 'needed' in comments.  How can we dis...

• Question
• cloud
• jira
• jira-cloud

I want the "*" to show for each required field on the CREATE screen and not allow the user to submit the new ticket until all required fields are filled in. I configured the fields as required in Fi...

• Question
• cloud
• jira
• jira-cloud

Hi Team  I am looking in to query for Date format instead  of 04/01/2024 currently using  ({{issue.created.format("04/01/2024")}} - {{issue.created.format("08/31/2024")}}) Now ...

• Question
• cloud
• jira
• jira-cloud

  Hello i want to create automation when issue stay in in progress status 2 days and more task will be commented But day calcualtion will be included only business days can i show you 2 example...

• Question
• cloud
• jira
• jira-cloud

  At the beginning of each month, all task statuses are reverting to "In Progress". We haven't set up any automation, so do you have any idea what might be causing this?

• Question
• cloud
• jira
• jira-cloud

Hi, working on data center automation I try to get Version which start and release date fit specific date. As data center lack fixVersion iteration I searched and find similar case:   &n...

• Question
• automation
• data-center
• fix-version
• jira
• jira-data-center

Hi all,   I already asked similar question, but some info was missing. Therefore, I am asking it once again with more info.   I need to automate the jira process, so that if the jira is...

• Question
• cloud
• jira
• jira-cloud

Hi, I want to create 3 boards: Board A Board B Board C How can I separate statuses from A and B boards with "In Progress"? When I transition an issue to "In Progress" in A board, the issue also ...

• Question
• board
• cloud
• filter
• jira
• jira-cloud
• +1 more tag...

How do I create a dashboard or generate that shows number of tickets closed/resolved by each support person?   Thanks   Chris

• Question
• cloud
• jira
• jira-cloud

I use the API to get the total spent time for issues. I have noticed a discrepancy in the time reported for one issue between the "total" field and the "worklogs." When I use "/rest/api/3/search" wi...

• Question
• cloud
• jira
• jira-cloud

A new associate  is trying to log in to do his Lessonly but when he puts the code in from his authenticator its says the code does not work

• Question
• jira-work-management

Currently i've set-up JSM for the customer support. Once we received ticket from customer, I have to assign the ticket to developers which there are in the JIRA software project.

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Unable to import test case due to an error although all the fields I have configured seems correct in the CSV file. Also I have saved CSV file with UTF-8 encoding.     Still I am rec...

• Question
• cloud
• jira
• jira-cloud

  Dear, There are several search options within Jira Projects: by project title, customer name and until recently also via a so-called 'deal ID' in our organization, which is a custom field, o...

• Question
• cloud
• jira
• jira-cloud

Hi Team, In our Org analyst have been leaving the default issue type "IT Help" when resolving cases. We have hence introduced a new Issue Type called Initial Triage which will be default set on any ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hello,   We want to implement Atlassian Guard. We wonder how to manage accounts that are not in the company domains (suppliers), but that we can manage on the ID Provider. We'd like to kno...

• Question
• cloud
• jira
• jira-cloud

Hello,   I am new to Forge and need to request different baseURLs from my Forge front end. Currently, Forge doesn’t support configuring multiple remotes within a single module. While I can s...

• Question
• cloud
• forge
• jira
• jira-cloud

I'm trying to set up an automation via Jira rule builder. The requirements are: if a ticket has been in the 'in review' or 'code review' status for more than 2 days, then I want to send a notificatio...

• Question
• cloud
• jira
• jira-cloud

Hi everyone, I'm currently working on creating a user forum for employees to interact within my company's internal news site. We're using Confluence and Jira, and I want to integrate a forum that ...

• Question
• cloud
• jira-work-management

Hi Team,   Trying to change the Authentication policy of members in this process I tried to add a csv file containing the emails of the members whose authentication policy has to be changed. ...

• Question
• cloud
• jira
• jira-cloud
• not-applicable
• security-and-access-policies

I'd like to be able to create a story and list a number of tables, and then have Automate pick up that list and create subtasks for all of the steps (design/build/test/etc) for each of my list. I ...

• Question
• cloud
• jira
• jira-cloud

  How to add comments for JIRA issue

• Question
• cloud
• jira-work-management

Hello, We want as a team to test features what platform experience can offer. But, for some reason we can't participate in early access for this feature. For us there's no sign up button: &nb...

• Question
• cloud
• jira
• jira-cloud
• platform-experiences

 Hey all, I created a simple automation that asks, if the parent have Specific label, then copy it to a son when created.   in the audit log i see success but, it shows that the Parent...

• Question
• automation
• cloud
• jira
• jira-cloud
• label