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Unable to use "move issue" feature in Google Chrome

Eugene Kosachevich­
July 8, 2024

Hello, I am currently unable to use the Move Issue in google chrome browser. Specifically, I am able to get to the move issue window within the browser however the drop downs are not activating for me to select a different project to move the issue to as well as changing the issue type.

When I open Jira in incognito mode the drop downs are active and I am able to move issues. 

Chrome Browser

Move_Issue.png


3 answers

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1 vote
Nicolas Grossi
Banned
July 8, 2024

@Eugene Kosachevich­ I guess the problem is your cache or any add on that might be causing this. Please review this and try again later.

 

HTH

Nicolas

0 votes
Dominique
October 1, 2024

@Eugene Kosachevich­ - is there any chance you have the Testim Editor extension installed? We discovered this was causing this problem for us in chrome.

0 votes
Nicolas Grossi
Banned
July 8, 2024

@Eugene Kosachevich­ What happen with another browser ? Did you tried incognito too ?

 

Nicolas

Eugene Kosachevich­
July 8, 2024

Yes, in incognito mode I am able to use the functionality as intended and the drop downs are active.

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